How to ask for assistance


#1

Welcome. When asking questions or asking for assistance with rclone, it’s helpful to provide the following depending on your circumstance:

  1. The full command you’re attempting to use.

  2. A logfile of rclone’s output with personal information removed. If it is large, you can use services like pastebin.com. It’s usually helpful to increase the logging with -v or -vv depending.

    –log-file=FILE

  3. The rclone config you’re using. If you don’t know where to find it, check here. Before posting ensure you’ve removed any confidential information like credentials.

    https://rclone.org/commands/rclone_config_file/

  4. What version of rclone you’re using. It’s also helpful to try rclone with the latest beta if you’re using a stable release to understand if your issue was recently fixed.

By providing the above, it will make it easier for the community to help you with less back and forth.

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