How to ask for assistance

Help and Support
1

Welcome. When asking questions or asking for assistance with rclone, it’s helpful to provide the following depending on your circumstance:

  1. The full command you’re attempting to use.

  2. A logfile of rclone’s output with personal information removed. If it is large, you can use services like pastebin.com. It’s usually helpful to increase the logging with -v or -vv depending.

    –log-file=FILE

  3. The rclone config you’re using. If you don’t know where to find it, check here. Before posting ensure you’ve removed any confidential information like credentials.

    https://rclone.org/commands/rclone_config_file/

  4. What version of rclone you’re using. It’s also helpful to try rclone with the latest beta if you’re using a stable release to understand if your issue was recently fixed.

By providing the above, it will make it easier for the community to help you with less back and forth.

When you’re satisfied with your asnwer and you consider the topic solved, please mark the post as sovled using the checkbox button.

You can unpin this help message by clicking the pin or selecting “unpin” in the thread to stop seeing it.

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