Errors with Jottacloud

First of all, thank you very much for rclone and for making it work with restic and Jottacloud. I am using it for about 16 months or so, mostly without any troubles. Since a few days however, Jottacloud is giving me errors.

What is the problem you are having with rclone?

Since a few days suddenly errors to/with Jottacloud. No changes to rclone or my script. Just suddenly errors. I contacted Jottacloud. Their response: " The most common cause of this error is that either the allocated checksum is incorrect, or that the user has made changes to the file while it was being uploaded. Anyhow, the files need to be re-uploaded."
This seems a bit strange to me: with my little knowledge it seems that after several (a lot) retries it finally succeeds. And it seems that the errors posted below are regarding lock files from restic, which to me don't seem to change during the upload.
I would like to know what a good response from me to Jottacloud after their statement would be.

Run the command 'rclone version' and share the full output of the command.

rclone v1.58.1

  • os/version: debian 8.11
  • os/kernel: 4.4.218.alpine.1 (armv7l)
  • os/type: linux
  • os/arch: arm
  • go/version: go1.17.9
  • go/linking: static
  • go/tags: none

Which cloud storage system are you using? (eg Google Drive)

Jottacloud

The command you were trying to run (eg rclone copy /tmp remote:tmp)

Used with restic

flock -x /data/home/upback/restic/restic-lock /data/home/upback/restic/restic --cache-dir /data/home/upback/restic/cache --cleanup-cache -o rclone.program=/data/home/upback/restic/rclone -o 'rclone.args=serve restic --stdio --b2-hard-delete --drive-use-trash=false --config=/data/home/upback/restic/rclone.conf --jottacloud-hard-delete' -r rclone:jotta:restic/nas3 -p /data/home/upback/restic/restic-repopassword --verbose check --read-data

The rclone config contents with secrets removed.

[jotta]
type = jottacloud
client_id = jottacli
client_secret = 
tokenURL = https://id.jottacloud.com/auth/realms/jottacloud/protocol/openid-connect/token
token = {"access_token":"xxx","expiry":"2022-06-16T21:44:41.863623933+02:00"}
device = Jotta
mountpoint = Archive
configVersion = 1

A log from the command with the -vv flag

rclone: 2022/06/16 08:03:05 ERROR : locks/84c48761ff10c038da199a4dd8ada4b4a7c9302268212082a15fc036cab4acac: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"375202058523\"}"
rclone: 2022/06/16 08:03:05 ERROR : locks/84c48761ff10c038da199a4dd8ada4b4a7c9302268212082a15fc036cab4acac: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"375202058523\"}"
Save(<lock/84c48761ff>) returned error, retrying after 592.087565ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:08:07 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"929853860721\"}"
rclone: 2022/06/16 08:08:07 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"929853860721\"}"
Save(<lock/48292367b7>) returned error, retrying after 576.520103ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:08:08 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"035057457180\"}"
rclone: 2022/06/16 08:08:08 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"035057457180\"}"
Save(<lock/48292367b7>) returned error, retrying after 768.37482ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:08:10 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"033860324897\"}"
rclone: 2022/06/16 08:08:10 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"033860324897\"}"
Save(<lock/48292367b7>) returned error, retrying after 1.298553901s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:08:12 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"272598721679\"}"
rclone: 2022/06/16 08:08:12 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"272598721679\"}"
Save(<lock/48292367b7>) returned error, retrying after 2.052621633s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:08:14 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"540362177668\"}"
rclone: 2022/06/16 08:08:14 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"540362177668\"}"
Save(<lock/48292367b7>) returned error, retrying after 2.877130667s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:08:17 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"223625019296\"}"
rclone: 2022/06/16 08:08:17 ERROR : locks/48292367b71ab4ff76ac988b3663e53c97c0f42f14742f05b2825fd79b9c05ab: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"223625019296\"}"
Save(<lock/48292367b7>) returned error, retrying after 1.947135873s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:05 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"030870565227\"}"
rclone: 2022/06/16 08:13:05 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"030870565227\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 265.341097ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:05 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"386840094526\"}"
rclone: 2022/06/16 08:13:05 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"386840094526\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 448.523156ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:06 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"764183377737\"}"
rclone: 2022/06/16 08:13:06 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"764183377737\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 977.750673ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:07 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"108590907933\"}"
rclone: 2022/06/16 08:13:07 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"108590907933\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 2.238391337s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:10 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"390635919939\"}"
rclone: 2022/06/16 08:13:10 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"390635919939\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 2.145694325s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:12 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"388790949428\"}"
rclone: 2022/06/16 08:13:12 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"388790949428\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 3.205758583s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:16 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"387128330481\"}"
rclone: 2022/06/16 08:13:16 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"387128330481\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 4.288569308s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:20 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"113982122910\"}"
rclone: 2022/06/16 08:13:20 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"113982122910\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 6.120790616s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:27 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"402451244370\"}"
rclone: 2022/06/16 08:13:27 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"402451244370\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 13.519275414s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:13:42 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"689862012718\"}"
rclone: 2022/06/16 08:13:42 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"689862012718\"}"
Save(<lock/594a33dfb1>) returned error, retrying after 17.339316843s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:14:00 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"202835235839\"}"
rclone: 2022/06/16 08:14:00 ERROR : locks/594a33dfb17d1c1b1cafba8c26e95d7d4df1ad3bbf0f0ef7f1a866498fade113: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"202835235839\"}"
unable to refresh lock: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:18:05 ERROR : locks/da7d699896869fc4ee5f5023f52272bc6b1bf419580380e86b58b7435b2e532d: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"069939295793\"}"
rclone: 2022/06/16 08:18:05 ERROR : locks/da7d699896869fc4ee5f5023f52272bc6b1bf419580380e86b58b7435b2e532d: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"069939295793\"}"
Save(<lock/da7d699896>) returned error, retrying after 503.248532ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:18:07 ERROR : locks/da7d699896869fc4ee5f5023f52272bc6b1bf419580380e86b58b7435b2e532d: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"858331317947\"}"
rclone: 2022/06/16 08:18:07 ERROR : locks/da7d699896869fc4ee5f5023f52272bc6b1bf419580380e86b58b7435b2e532d: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"858331317947\"}"
Save(<lock/da7d699896>) returned error, retrying after 501.509751ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:18:10 ERROR : locks/da7d699896869fc4ee5f5023f52272bc6b1bf419580380e86b58b7435b2e532d: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"950186427193\"}"
rclone: 2022/06/16 08:18:10 ERROR : locks/da7d699896869fc4ee5f5023f52272bc6b1bf419580380e86b58b7435b2e532d: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"950186427193\"}"
Save(<lock/da7d699896>) returned error, retrying after 935.289293ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:28:05 ERROR : locks/c40c4f06f395227bc693d67039073c612bf7dd7d3a2083f2d7c8c9ac46fb0839: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"004271948712\"}"
rclone: 2022/06/16 08:28:05 ERROR : locks/c40c4f06f395227bc693d67039073c612bf7dd7d3a2083f2d7c8c9ac46fb0839: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"004271948712\"}"
Save(<lock/c40c4f06f3>) returned error, retrying after 663.964048ms: server response unexpected: 500 Internal Server Error (500)
[42:46:40] 99.21%  418020 / 421330 packs
rclone: 2022/06/16 08:38:05 ERROR : locks/15222061ff1b9e4db633b900826b11093a64eaa27e3d4d7c0f80b710511f585b: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"261536336160\"}"
rclone: 2022/06/16 08:38:05 ERROR : locks/15222061ff1b9e4db633b900826b11093a64eaa27e3d4d7c0f80b710511f585b: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"261536336160\"}"
Save(<lock/15222061ff>) returned error, retrying after 600.143937ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:05 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"948664956236\"}"
rclone: 2022/06/16 08:53:05 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"948664956236\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 278.963129ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:06 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"730498590381\"}"
rclone: 2022/06/16 08:53:06 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"730498590381\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 1.124369618s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:07 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"773820875107\"}"
rclone: 2022/06/16 08:53:07 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"773820875107\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 1.025482909s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:08 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"984322485506\"}"
rclone: 2022/06/16 08:53:08 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"984322485506\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 1.032200949s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:10 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"725623592606\"}"
rclone: 2022/06/16 08:53:10 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"725623592606\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 3.241908777s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:13 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"957030497471\"}"
rclone: 2022/06/16 08:53:13 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"957030497471\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 2.248196605s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:16 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"419046367248\"}"
rclone: 2022/06/16 08:53:16 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"419046367248\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 3.152324853s: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/16 08:53:19 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"249108491581\"}"
rclone: 2022/06/16 08:53:19 ERROR : locks/d9f7f9c5c3ec3a5e1c73c4e75f7a2b2b21820e6f14214a81db09eb5de0dc347a: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"249108491581\"}"
Save(<lock/d9f7f9c5c3>) returned error, retrying after 10.377108396s: server response unexpected: 500 Internal Server Error (500)

This does look like some kind of data corruption at Jottacloud.

lock files are opened ("uploaded") and closed ("deleted") a lot, so maybe this usage pattern has upset the Jottacloud engine some how.

If you use rclone to remove the lock files does it work after that?

I got the same errors today. Uploading plain text files, not even open, using a simple sync on Windows. Never seen such errors before.

Though I did notice some other strange errors a few days ago, not sure if it is related:

error computing hash: failed to open object to read nonce: error 404: no.jotta.backup.errors.PhysicalFileNotFoundException: Unable to read size on remote dfs (404); location=FileLocation{SEAWEED|sw-0.....} (Not Found)

That was with cryptcheck. Found two mentions of similar errors, one with positive conclusion:

Just got a reply from Jottacloud and they said they've had some issues regarding this, but it's resolved now.

(https://forum.rclone.org/t/random-files-fail-to-copy-from-jottacloud/21448)

And one negative:

A month after I initially reported the issue I finally received a conclusion from support. Jottacloud had found 50 files that were corrupted and permanently lost.

(https://mpolden.no/blog/posts/2021-06-09-jottacloud.html)

In my case I have tried deleting some of the files that failed and re-uploading them, and that fixed it. I have left the rest of the failing files as is for now, because I'm curious to see if this is something temporary that Jottacloud will fix on their part..

Hello Nick, thank you for your reply.

It is not the lock files alone. Also regular data files can give an error:

rclone: 2022/06/18 02:46:20 ERROR : data/b3/b3f9071e71554e02e66ffb755e749585de2f215d6ba9123bbcf49afa8bb0ec67: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"160682455711\"}"
rclone: 2022/06/18 02:46:20 ERROR : data/b3/b3f9071e71554e02e66ffb755e749585de2f215d6ba9123bbcf49afa8bb0ec67: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"160682455711\"}"
Save(<data/b3f9071e71>) returned error, retrying after 720.254544ms: server response unexpected: 500 Internal Server Error (500)
rclone: 2022/06/18 02:46:22 ERROR : data/b3/b3f9071e71554e02e66ffb755e749585de2f215d6ba9123bbcf49afa8bb0ec67: Post request put error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"888133778184\"}"
rclone: 2022/06/18 02:46:22 ERROR : data/b3/b3f9071e71554e02e66ffb755e749585de2f215d6ba9123bbcf49afa8bb0ec67: Post request rcat error: HTTP error 421 (421 Misdirected Request) returned body: "{\"code\":421,\"message\":null,\"cause\":\"\",\"error_id\":\"CorruptUploadOpenApiException\",\"x-id\":\"888133778184\"}"
Save(<data/b3f9071e71>) returned error, retrying after 873.42004ms: server response unexpected: 500 Internal Server Error (500)

There is no need I think, because after some automatic retries by rclone or maybe restic, it does succeed. But it worries me, because this is not how it is supposed to work.

Hello @albertony, thank you for your reply.
Your experience from the last few days look similar as mine.
My issues started at around june 13, 02:55 (UTC +0200) with problems downloading previously uploaded files. Some of them gave a 404 error. The files were listed in the overview in the webinterface of Jottacloud, but upon downloading some of them a 404 not found appeared.

This went on until appr. june 16, 01:00 (UTC +0200) after which downloading all files went well, but now uploading started to give the errors as mentioned in my first post in this thread. This still is the issue today.

Meanwhile Jottacload support tells me that everything is fine at their end.

I just reran my cryptcheck command with no PhysicalFileNotFoundException errors. Then ran my sync command with no CorruptUploadOpenApiException. :relieved:
Hopefully Jottacloud did just temporarily have some issues that were solved without data loss. :crossed_fingers: