Unsure if rclone issue or Plex Issue

Experiencing some dropouts but unsure if its rclone related or plex issue. I don’t have the rclone log.

Rclone Version:rclone v1.35-44-g8068ef9β

rclone mount
–read-only
–allow-non-empty
–allow-other
–acd-templink-threshold 0
–max-read-ahead 400M
–checkers 32
–quiet
–stats 0 \

Single File Speed Test

./speedtest-acd

COPY SPEED TEST START
| PROGRESSs | RATE | AVG. RATE |
3.78GiB 0:01:12 [53.7MiB/s] [53.7MiB/s] [====================================================================================================================================================================================>] 100%

Feb 01, 2017 20:41:35.607 [0x7fee863ff700] ERROR - CERT: Error in TLS handshake: short read
Feb 01, 2017 20:41:35.608 [0x7fee85bfe700] ERROR - CERT: Error in TLS handshake: short read

Feb 01, 2017 22:04:51.212 [0x7fee6c3ff700] DEBUG - MDE: received PLEX_PROTOCOL_ANY from client, selected protocol hls
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - MDE: analyzing media item 11342
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - MDE: E02 - Soft Eyes: Direct Play is disabled
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - MDE: E02 - Soft Eyes: media must be transcoded in order to use the hls protocol
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - MDE: E02 - Soft Eyes: no direct play video profile exists for http/mkv/h264
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - MDE: E02 - Soft Eyes: no direct play video profile exists for http/mkv/h264/dca
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - MDE: E02 - Soft Eyes: selected media 0 / 11342
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - Streaming Resource: Adding session 0x7fee7fd9eaa0:d917da5a0e3b3781-com-plexapp-android which is using 27966kbps of WAN bandwidth. Used is now 27966kbps
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - Streaming Resource: Added session 0x7fee7fd9eaa0:d917da5a0e3b3781-com-plexapp-android
Feb 01, 2017 22:04:51.213 [0x7fee6c3ff700] DEBUG - Streaming Resource: Reached Decision id=4142 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transc
ode=1001,Direct play not available; Conversion OK.) media=(id=11342 part=(id=11342 decision=transcode container=mpegts protocol=hls streams=(Video=(id=23128 decision=copy width=1920 height=1080) Audio=(id=23129 decision=transcode bitrate=76
8 encoder=ac3 channels=6 rate=48000))))

Feb 01, 2017 22:09:47.079 [0x7fee773ff700] DEBUG - Request: [ip:47809 (WAN)] GET /library/metadata/11791?checkFiles=1 (17 live) TLS GZIP Signed-in Token (user)
Feb 01, 2017 22:09:49.320 [0x7fee613fe700] ERROR - Session 0x7fee7fd9eaa0 terminated
Feb 01, 2017 22:09:49.320 [0x7fee61bff700] ERROR - Session 0x7fee7fd9eaa0 terminated
Feb 01, 2017 22:09:49.320 [0x7fee6c3ff700] ERROR - Session 0x7fee7fd9eaa0 terminated
Feb 01, 2017 22:09:49.320 [0x7fee61bff700] DEBUG - Completed: [ip:49346] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (17 live) TLS 15696ms 0 bytes
Feb 01, 2017 22:09:49.320 [0x7fee6c3ff700] DEBUG - Completed: [ip:39554] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (17 live) TLS 25696ms 0 bytes
Feb 01, 2017 22:09:49.320 [0x7fee613fe700] DEBUG - Completed: [ip:39203] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (17 live) TLS 34704ms 0 bytes
Feb 01, 2017 22:09:49.736 [0x7fee863ff700] ERROR - CERT: Error in TLS handshake: short read
Feb 01, 2017 22:09:49.736 [0x7fee863ff700] ERROR - Session 0x7fee7fd9eaa0 terminated
Feb 01, 2017 22:09:49.736 [0x7fee863ff700] DEBUG - Completed: [ip:59979] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (16 live) TLS 84116ms 62390272 bytes
Feb 01, 2017 22:09:50.875 [0x7fee773ff700] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Feb 01, 2017 22:09:50.875 [0x7fee773ff700] DEBUG - Selecting best audio stream for part ID 32930 (autoselect: 1 language: en)

Feb 01, 2017 22:18:06.470 [0x7fee863ff700] DEBUG - Completed: [ip:47809] 200 GET /:/timeline?bandwidth=5532&bufferedTime=4&containerKey=%2FplayQueues%2F79&duration=2659199&guid=com.plexapp.agents.thetvdb%3A%2F%2F260449%2F4%2F19%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F11791&machineIdentifier=d33e9842dd85f1f7b6fca7337b891681dc4a1bff&playQueueItemID=323&ratingKey=11791&state=playing&time=398752&timeStalled=30&token=xxxxxxxxxxxxxxxxxxxx (15 live) TLS GZIP 3ms 397 bytes (pipelined: 88)
Feb 01, 2017 22:18:11.948 [0x7fee863ff700] DEBUG - Failed to stream media, client probably disconnected: 104 - Connection reset by peer
Feb 01, 2017 22:18:11.948 [0x7fee85bfe700] DEBUG - Failed to stream media, client probably disconnected: 104 - Connection reset by peer
Feb 01, 2017 22:18:11.948 [0x7fee863ff700] DEBUG - Completed: [ip:53610] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (13 live) TLS 26060ms 327680 bytes
Feb 01, 2017 22:18:11.948 [0x7fee85bfe700] DEBUG - Completed: [ip:54301] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (13 live) TLS 17056ms 327680 bytes
Feb 01, 2017 22:18:11.969 [0x7fee85bfe700] DEBUG - Failed to stream media, client probably disconnected: 32 - Broken pipe
Feb 01, 2017 22:18:11.969 [0x7fee85bfe700] DEBUG - Completed: [ip:43827] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (13 live) TLS 51657ms 18219008 bytes
Feb 01, 2017 22:18:14.057 [0x7fee863ff700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Feb 01, 2017 22:18:14.057 [0x7fee863ff700] DEBUG - Auth: authenticated user 12120548 as user
Feb 01, 2017 22:18:14.058 [0x7fee863ff700] DEBUG - Request: [ip:53893 (WAN)] GET /:/websockets/notifications (13 live) TLS Signed-in Token ()
Feb 01, 2017 22:18:14.058 [0x7fee863ff700] DEBUG - Completed: [ip:53893] 401 GET /:/websockets/notifications (13 live) TLS 0ms 322 bytes
Feb 01, 2017 22:18:14.849 [0x7fee85bfe700] ERROR - CERT: Error in TLS handshake: short read
Feb 01, 2017 22:18:14.850 [0x7fee863ff700] ERROR - CERT: Error in TLS handshake: short read

Feb 01, 2017 22:20:35.397 [0x7fee5c3f3700] DEBUG - Play progress on 11791 ‘On the Eve’ - got played 508896 ms by account 1!
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - [Now] User is user (ID: 1)
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - [Now] Device is Android (Fire TV Stick).
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - [Now] Profile is Android
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - [Now] Updated play state for /library/metadata/11791.
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - Statistics: (d917da5a0e3b3781-com-plexapp-android) Reporting active playback in state 3 of type 4 (scrobble: 0) for account 1
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - Streaming Resource: Terminating session 0x7fee78055ea0:d917da5a0e3b3781-com-plexapp-android which is using 25675kbps of WAN bandwidth. Used is now 0kbps
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - Streaming Resource: Terminated session 0x7fee78055ea0:d917da5a0e3b3781-com-plexapp-android with reason Client stopped playback.
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - Streaming Resource: Removing session 0x7fee78055ea0:d917da5a0e3b3781-com-plexapp-android
Feb 01, 2017 22:20:35.401 [0x7fee5c3f3700] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Feb 01, 2017 22:20:35.402 [0x7fee85bfe700] DEBUG - Completed: [ip:47809] 200 GET /:/timeline?bandwidth=6491&bufferedTime=0&containerKey=%2FplayQueues%2F79&duration=2659199&guid=com.plexapp.agents.thetvdb%3A%2F%2F260449%2F4%2F19%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F11791&machineIdentifier=d33e9842dd85f1f7b6fca7337b891681dc4a1bff&playQueueItemID=323&ratingKey=11791&state=stopped&time=508896&token=xxxxxxxxxxxxxxxxxxxx (13 live) TLS GZIP 5ms 397 bytes (pipelined: 103)

Feb 01, 2017 22:20:35.470 [0x7fee5c3f3700] DEBUG - [Now] Device is Android (Fire TV Stick).
Feb 01, 2017 22:20:35.470 [0x7fee5c3f3700] DEBUG - [Now] Profile is Android
Feb 01, 2017 22:20:35.470 [0x7fee5c3f3700] DEBUG - [Now] Updated play state for /library/metadata/11791.
Feb 01, 2017 22:20:35.471 [0x7fee5c3f3700] DEBUG - Statistics: (d917da5a0e3b3781-com-plexapp-android) Reporting active playback in state 3 of type 4 (scrobble: 0) for account 1
Feb 01, 2017 22:20:35.471 [0x7fee5c3f3700] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Feb 01, 2017 22:20:35.471 [0x7fee85bfe700] DEBUG - Completed: [ip:47809] 200 GET /:/timeline?bandwidth=6491&bufferedTime=0&containerKey=%2FplayQueues%2F79&duration=2659199&guid=com.plexapp.agents.thetvdb%3A%2F%2F260449%2F4%2F19%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F11791&machineIdentifier=d33e9842dd85f1f7b6fca7337b891681dc4a1bff&playQueueItemID=323&ratingKey=11791&state=stopped&time=508896&token=xxxxxxxxxxxxxxxxxxxx (15 live) TLS GZIP 5ms 397 bytes (pipelined: 104)
Feb 01, 2017 22:20:35.472 [0x7fee85bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Feb 01, 2017 22:20:35.473 [0x7fee85bfe700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Feb 01, 2017 22:20:35.473 [0x7fee5c3f3700] DEBUG - Request: [127.0.0.1:34662 (Loopback)] GET /status/sessions (15 live) Signed-in Token (user)
Feb 01, 2017 22:20:35.473 [0x7fee5c3f3700] DEBUG - [Now] Adding 0 sessions.
Feb 01, 2017 22:20:35.473 [0x7fee5c3f3700] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Feb 01, 2017 22:20:35.473 [0x7fee85bfe700] DEBUG - Completed: [127.0.0.1:34662] 200 GET /status/sessions (15 live) 0ms 292 bytes (pipelined: 2)
Feb 01, 2017 22:20:35.475 [0x7fee85bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Feb 01, 2017 22:20:35.475 [0x7fee85bfe700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Feb 01, 2017 22:20:35.475 [0x7fee5c3f3700] DEBUG - Request: [127.0.0.1:34662 (Loopback)] GET /status/sessions (15 live) Signed-in Token (user)
Feb 01, 2017 22:20:35.475 [0x7fee5c3f3700] DEBUG - [Now] Adding 0 sessions.
Feb 01, 2017 22:20:35.475 [0x7fee5c3f3700] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Feb 01, 2017 22:20:35.475 [0x7fee85bfe700] DEBUG - Completed: [127.0.0.1:34662] 200 GET /status/sessions (15 live) 0ms 292 bytes (pipelined: 3)
Feb 01, 2017 22:20:35.495 [0x7fee85bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Feb 01, 2017 22:20:35.495 [0x7fee85bfe700] DEBUG - Auth: authenticated user 12120548 as user
Feb 01, 2017 22:20:35.495 [0x7fee85bfe700] DEBUG - Request: [ip:53942 (WAN)] GET /:/websockets/notifications (15 live) TLS Signed-in Token ()
Feb 01, 2017 22:20:35.495 [0x7fee85bfe700] DEBUG - Completed: [ip:53942] 401 GET /:/websockets/notifications (15 live) TLS 0ms 322 bytes
Feb 01, 2017 22:20:35.685 [0x7fee85bfe700] ERROR - CERT: Error in TLS handshake: short read
Feb 01, 2017 22:20:35.685 [0x7fee85bfe700] ERROR - CERT: Error in TLS handshake: short read
Feb 01, 2017 22:20:35.741 [0x7fee85bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Feb 01, 2017 22:20:35.741 [0x7fee85bfe700] DEBUG - Auth: authenticated user 12120548 as user
Feb 01, 2017 22:20:35.741 [0x7fee5c3f3700] DEBUG - Request: [ip:53945 (WAN)] GET / (18 live) TLS GZIP Signed-in Token (user)
Feb 01, 2017 22:20:35.741 [0x7fee5c3f3700] DEBUG - (Capabilities) Platform ‘Microsoft Edge’ not matched by plugin platform requirements
Feb 01, 2017 22:20:35.741 [0x7fee5c3f3700] DEBUG - It took 0.0 sec to serialize a list with 20 elements.
Feb 01, 2017 22:20:35.742 [0x7fee85bfe700] DEBUG - Completed: [ip:53945] 200 GET / (18 live) TLS GZIP 1ms 1353 bytes
Feb 01, 2017 22:20:38.792 [0x7fee80bfd700] ERROR - Session 0x7fee78055ea0 terminated
Feb 01, 2017 22:20:38.792 [0x7fee603fb700] ERROR - Session 0x7fee78055ea0 terminated
Feb 01, 2017 22:20:38.792 [0x7fee5dbf6700] ERROR - Session 0x7fee78055ea0 terminated
Feb 01, 2017 22:20:38.792 [0x7fee603fb700] DEBUG - Completed: [ip:55338] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (18 live) TLS 21328ms 0 bytes
Feb 01, 2017 22:20:38.792 [0x7fee80bfd700] DEBUG - Completed: [ip:43921] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (18 live) TLS 30324ms 0 bytes
Feb 01, 2017 22:20:38.792 [0x7fee5dbf6700] DEBUG - Completed: [ip:46600] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (18 live) TLS 11332ms 0 bytes
Feb 01, 2017 22:20:39.078 [0x7fee863ff700] ERROR - Session 0x7fee78055ea0 terminated
Feb 01, 2017 22:20:39.078 [0x7fee863ff700] DEBUG - Completed: [ip:60790] 200 GET /library/parts/32930/1485582019/file.mkv?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=16384 (18 live) TLS 47686ms 11665408 bytes
Feb 01, 2017 22:20:50.570 [0x7fee85bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.

This is when your player/client loose connection to Plex server, I made you small batch script that will log failed pings.

NOTE: Change IP to match your plex server and run it before you start watching and when you encounter problems check if you had any timeouts in log file.

Thanks. On a mac so windows script won’t work but what would this identify?

Have looked at this today I think I may be Fire tV stick issue. Other devices like laptop / Xbox stream ok, family also not encountering issues.

I think I will post on plex forum.