For me the mail is right, and the support is wrong. IE , if your renew date is after december 2023, then blablabla. But you still have your account until your renew date (and you paid for it, so they can't mess with that). But, it seems they will apply quota on it, so we'll mostly be in read only mode if you're over 45tb....
1 Like
100% as if it was my thing, I'd want to talk to people. We just had a restraunt cancel a reservation on us 1 hour prior that we made 2 months ago and we got an email. We were already en route and needless to say, not happy once we arrived.
Dropbox did talk to me prior as well so I did like that, even though the price point was a non starter.
I personally agree with that as well as I've moved away from Google quite some time back as well.
1 Like
It could well be. But what a mess!
@Rootax, @Saviq: if you are reading this: was there any explanation from Dropbox about their change from the previous announcement re: "youâll be able to continue utilizing your current storage amount at the time youâre notified, plus an additional 5TB credit of pooled storage for one year at no additional charge to your existing plan" (See here for a report on their previous announcement)?
I think the issue there is if the person cancelled their subscription, you get that notice. I had a chat and I have already moved all the data out and cancelled.
This month, I got that same email saying my data will be deleted at the end of 60 days if I don't renew and the second part is the Nov 27th change of plans.
I think they are two diffrenent topics being mergered together now.
1 Like
No idea. It's not explained in the mails I have anyway. It's really a bad communication from DB.
1 Like
I have not cancelled anything, and what the email says, vs. what the support person said, is quite different. They told me they'll cancel my yearly plan and refund the difference.
In an email from support, same as with the notification:
Your Dropbox Advanced plan will not be renewed, effective on your next renewal date after December 29, 2023. When this happens, your team will go into locked state, after which youâll have 60 days to migrate your data before itâs subject to deletion. We strongly encourage you to transfer your data out of Dropbox before this happens.
But then, something that wasn't there in the original email:
Weâre not taking requests to revisit this decision. Weâve reviewed the details of your account already and in the best interest of our overall customer base, weâve chosen not to renew contracts for some select customers.
If youâre on an annual contract, then we can cancel it early, at the end of this month. Youâll receive a pro-rated refund of any remaining contract value, but youâll lose access to Dropbox features. Otherwise, your contract simply wonât renew at the end of the term.
How much space are you consuming?
Not that it should matter, but 350TB out of 400TB allotted.
1 Like
I think it does to them as they are clearly weeding out the larger consumers, but that's just my guess.
1 Like
Reply to an old post stating Educational accounts arenât a thing anymore.
This is not true
Gratis = Dutch for âFreeâ. It still works.
Also the same applies to non-profit accounts, they also still work and have a limit of 100TB each.
I think the discussion should have its title changed.
"Unlimited" alternatives to Google: there are none.
And call it a day.
1 Like
That's not entirely true.
I received the same, very contrasting with:
And
Also support previously told me:
To directly answer your statement: Yes, you will have 1 year in which we will not reduce your space. After that year, the additional space will be gone, but your files will remain in your account. You will also be able to continue using our services under a revised plan, which you can discuss with our Sales department when you feel comfortable doing so.
1 Like
Thanks for posting. I checked with my alma mater and they confirmed they would still have the "free" 100TB Google EDU, but that's 100TB for the whole Uni -- and with literally over a hundred thousand alumini, this would mean less than 1 GB (yes, one gigabyte) per alumini, so that's why they preferred to cancel the whole thing.
It could work for a smaller institution, tho -- with less than 6000 alumini, it would mean more than the 15GB a standard, unaffiliated Google "free" account and perhaps be worth pursuing.
But then see my next post, right below...
Heads-up to anyone still using (or planning to) Google Drive for anything important:
Google Drive misplaces months' worth of customer files
The horror of logging in only to find everything since May has vanished
Read that Google One offers 30TB for $15/month. Anyone got a few of those and merge? Seems ok
Not if your files start disappearing without an explanation (see my post right before yours).
Also, where did you see this 30TB for $15 offer? Some searching seems to indicate it's $150 instead...
Youâre right. Must have seen an old price or just saw wrong.
1 Like
True, however what you wrote was a response to:
For years there were accounts on ebay with google edu or google non-profit drive access, is this still a thing?
And that (could) still be a thing. I donât run an educational whatever, yet happen to have a license like that for 100TB of storage which under the current circumstances seems to be something quite valuable to hold on to 
1 Like