Trouble uploading multi-part files to S3 / Minio

Help and Support
1

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What is the problem you are having with rclone?

Multipart uploads appear to be failing with the following error.

Failed to copy: multi-thread copy: failed to write chunk: failed to upload chunk 2 with 52428800 bytes: : 
	status code: 524, request id: , host id:

Run the command 'rclone version' and share the full output of the command.

rclone v1.64.2
- os/version: ubuntu 22.04 (64 bit)
- os/kernel: 6.2.0-35-generic (x86_64)
- os/type: linux
- os/arch: amd64
- go/version: go1.21.3
- go/linking: static
- go/tags: none

Which cloud storage system are you using? (eg Google Drive)

S3 / Minio

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone copy /mnt/local/Media/TV/Ridiculousness s3:Media/TV/Ridiculousness --low-level-retries 1 -vv --log-file /home/user/logfile.log

I was told to add --low-level-retries 1 by my provider, and without that flag it fails even harder.

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

[s3]
type = alias
remote = minio:data/personal-files

[minio]
type = s3
provider = Minio
access_key_id = XXX
secret_access_key = XXX
endpoint = https://drive.domain.tld
acl = bucket-owner-full-control
upload_cutoff = 100Mi
chunk_size = 50Mi

A log from the command that you were trying to run with the -vv flag

Log file

2

Try running your copy command for single big file (so multipart kicks in) with -vv --dump headers flags. It should give a bit more insight what is going on.

3

A 524 status code typically indicates that a request to a server took longer than the server's configured timeout period . This can be caused by a variety of factors, including: Network latency issues. High traffic on the server

So probably a server problem - most likely server is overloaded.

Try reducing this

  --s3-upload-concurrency int   Concurrency for multipart uploads (default 4)
4

Tried again with command:
rclone copy "./Creator, The (2023)" "s3:Media/Movies/Creator, The (2023)" --low-level-retries 1 -vv --log-file /home/user/oneBigFile.log --dump headers

--dump headers logfile

5

You can see:

2023/11/19 10:40:04 DEBUG : HTTP RESPONSE (req 0xc0008e4800)
2023/11/19 10:40:04 DEBUG : HTTP/2.0 500 Internal Server Error

it is S3 server responding that it has some issue.... What follows is rclone throwing ERRORs that upload failed.

Have you tried ncw suggestion? Try with:

--s3-upload-concurrency 1

6

You may be on to something, since it does seem to work occasionally.

Trying with --s3-upload-concurrency 1 results in the same upload fails.

I'll try following up with the provider.

7

I did, I was just in the process of testing and following up to his reply. :slight_smile:

1 Like
8

They also have a WebDAV config, but that is also failing.

I can upload via Pydio / Web though.