Stuttering when streaming video from mounted drive

Help and Support
1

What is the problem you are having with rclone?

Poor video stream performance on mounted volume in win11 enterprise 23h2 (stutter). Generated link works fine.

Run the command 'rclone version' and share the full output of the command.

Which cloud storage system are you using? (eg Google Drive)

iDrive e2

The command you were trying to run (eg rclone copy /tmp remote:tmp)

.\rclone mount IDRIVE:guinee Z:\ -vv

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

Paste config h[IDRIVE]
type = s3
provider = IDrive
access_key_id = XXX
secret_access_key = XXX
acl = public-read
endpoint = h2t4.va.idrivee2-45.com
### Double check the config for sensitive info before posting publiclyere

A log from the command that you were trying to run with the -vv flag

2024/04/05 20:53:04 DEBUG : Using config file from "C:\\Users\\Philip Graves\\AppData\\Roaming\\rclone\\rclone.conf"
2024/04/05 20:53:04 DEBUG : Resolving service "s3" region "us-east-1"
2024/04/05 20:53:04 INFO  : S3 bucket guinee: poll-interval is not supported by this remote
2024/04/05 20:53:04 DEBUG : Network mode mounting is disabled
2024/04/05 20:53:04 DEBUG : Mounting on "Z:" ("IDRIVE guinee")
2024/04/05 20:53:04 DEBUG : S3 bucket guinee: Mounting with options: ["-o" "attr_timeout=1" "-o" "uid=-1" "-o" "gid=-1" "--FileSystemName=rclone" "-o" "volname=IDRIVE guinee"]
2024/04/05 20:53:04 DEBUG : S3 bucket guinee: Init:
2024/04/05 20:53:04 DEBUG : S3 bucket guinee: >Init:
2024/04/05 20:53:04 DEBUG : /: Statfs:
2024/04/05 20:53:04 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2024/04/05 20:53:04 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 20:53:04 DEBUG : /: >Getattr: errc=0
2024/04/05 20:53:04 DEBUG : /: Readlink:
2024/04/05 20:53:04 DEBUG : /: >Readlink: linkPath="", errc=-40
2024/04/05 20:53:04 DEBUG : /: Getxattr: name="non-existant-a11ec902d22f4ec49003af15282d3b00"
2024/04/05 20:53:04 DEBUG : /: >Getxattr: errc=-40, value=""
The service rclone has been started.
2024/04/05 20:53:04 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 20:53:04 DEBUG : /: >Getattr: errc=0
2024/04/05 20:53:04 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 20:53:04 DEBUG : /: >Getattr: errc=0
2024/04/05 20:53:04 DEBUG : /: Opendir:
2024/04/05 20:53:04 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2024/04/05 20:53:04 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2024/04/05 20:53:04 DEBUG : /: >Opendir: errc=0, fh=0x0
2024/04/05 20:53:04 DEBUG : /: Statfs:
2024/04/05 20:53:04 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2024/04/05 20:53:04 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 20:53:04 DEBUG : /: Releasedir: fh=0x0
2024/04/05 20:53:04 DEBUG : /: >Releasedir: errc=0
2024/04/05 20:53:04 DEBUG : /: >Getattr: errc=0
2024/04/05 20:53:04 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 20:53:04 DEBUG : /: >Getattr: errc=0
2024/04/05 20:53:04 DEBUG : /: Opendir:
2024/04/05 20:53:04 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2024/04/05 20:53:04 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2024/04/05 20:53:04 DEBUG : /: >Opendir: errc=0, fh=0x0
2024/04/05 20:53:04 DEBUG : /: Releasedir: fh=0x0
2024/04/05 20:53:04 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 20:53:04 DEBUG : /: >Getattr: errc=0
2024/04/05 20:53:04 DEBUG : /: >Releasedir: errc=0
2024/04/05 20:53:04 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 20:53:04 DEBUG : /: >Getattr: errc=0
2024/04/05 20:53:04 DEBUG : /: Opendir:
2024/04/05 20:53:04 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2024/04/05 20:53:04 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2024/04/05 20:53:04 DEBUG : /: >Opendir: errc=0, fh=0x0
2024/04/05 20:53:04 DEBUG : /: Releasedir: fh=0x0
2024/04/05 20:53:04 DEBUG : /: >Releasedir: errc=0
2

hi,
please post the top 20 lines of the debug log.

3

Um, this is all I have from -vv? I just restarted it again?

2024/04/05 21:01:29 DEBUG : Using config file from "C:\\Users\\Philip Graves\\AppData\\Roaming\\rclone\\rclone.conf"
2024/04/05 21:01:29 DEBUG : Resolving service "s3" region "us-east-1"
2024/04/05 21:01:29 INFO  : S3 bucket guinee: poll-interval is not supported by this remote
2024/04/05 21:01:29 DEBUG : Network mode mounting is disabled
2024/04/05 21:01:29 DEBUG : Mounting on "Z:" ("IDRIVE guinee")
2024/04/05 21:01:29 DEBUG : S3 bucket guinee: Mounting with options: ["-o" "attr_timeout=1" "-o" "uid=-1" "-o" "gid=-1" "--FileSystemName=rclone" "-o" "volname=IDRIVE guinee"]
2024/04/05 21:01:29 DEBUG : S3 bucket guinee: Init:
2024/04/05 21:01:29 DEBUG : S3 bucket guinee: >Init:
2024/04/05 21:01:29 DEBUG : /: Statfs:
2024/04/05 21:01:29 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2024/04/05 21:01:29 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:29 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:29 DEBUG : /: Readlink:
2024/04/05 21:01:29 DEBUG : /: >Readlink: linkPath="", errc=-40
2024/04/05 21:01:29 DEBUG : /: Getxattr: name="non-existant-a11ec902d22f4ec49003af15282d3b00"
2024/04/05 21:01:29 DEBUG : /: >Getxattr: errc=-40, value=""
The service rclone has been started.
2024/04/05 21:01:29 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:29 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:29 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:29 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:29 DEBUG : /: Opendir:
2024/04/05 21:01:29 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2024/04/05 21:01:29 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2024/04/05 21:01:29 DEBUG : /: >Opendir: errc=0, fh=0x0
2024/04/05 21:01:29 DEBUG : /: Statfs:
2024/04/05 21:01:29 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2024/04/05 21:01:29 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:29 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:29 DEBUG : /: Releasedir: fh=0x0
2024/04/05 21:01:29 DEBUG : /: >Releasedir: errc=0
2024/04/05 21:01:29 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:29 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:29 DEBUG : /: Opendir:
2024/04/05 21:01:29 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2024/04/05 21:01:29 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2024/04/05 21:01:29 DEBUG : /: >Opendir: errc=0, fh=0x0
2024/04/05 21:01:29 DEBUG : /: Releasedir: fh=0x0
2024/04/05 21:01:29 DEBUG : /: >Releasedir: errc=0
2024/04/05 21:01:29 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:29 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:29 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:29 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:29 DEBUG : /: Opendir:
2024/04/05 21:01:29 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2024/04/05 21:01:29 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2024/04/05 21:01:29 DEBUG : /: >Opendir: errc=0, fh=0x0
2024/04/05 21:01:29 DEBUG : /: Releasedir: fh=0x0
2024/04/05 21:01:29 DEBUG : /: >Releasedir: errc=0
2024/04/05 21:01:32 DEBUG : /autorun.inf: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:32 DEBUG : /autorun.inf: >Getattr: errc=-2
2024/04/05 21:01:32 DEBUG : /autorun.inf: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:32 DEBUG : /autorun.inf: >Getattr: errc=-2
2024/04/05 21:01:32 DEBUG : /autorun.inf: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:32 DEBUG : /autorun.inf: >Getattr: errc=-2
2024/04/05 21:01:32 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:32 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:32 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:32 DEBUG : /: >Getattr: errc=0
2024/04/05 21:01:32 DEBUG : /: Opendir:
2024/04/05 21:01:32 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2024/04/05 21:01:32 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2024/04/05 21:01:32 DEBUG : /: >Opendir: errc=0, fh=0x0
2024/04/05 21:01:32 DEBUG : /: Releasedir: fh=0x0
2024/04/05 21:01:32 DEBUG : /: >Releasedir: errc=0
2024/04/05 21:01:32 DEBUG : /AutoRun.inf: Getattr: fh=0xFFFFFFFFFFFFFFFF
2024/04/05 21:01:32 DEBUG : /AutoRun.inf: >Getattr: errc=-2
4

then post the exact command

5

edited op to include exact command

6

what does that mean?

try --vfs-cache-mode=full

7

I mean, the link generated with

.\rclone link

8

Yeah, that switch worked. I remember having to use it for something else, but I can't recall for what.

Maybe they should make it default behavior for mount.

9

ok, good that switch worked for you.

so streaming media from a link works fine?
can you explain how you are streaming direct from the link and what commands you are running?