ReadFileHandle.Read error: low level retry (Using Alldebrid)

Pablo · February 12, 2025, 3:26am

Hi everyone, I'm using Alldebrid on RCLONE (webdav) and constantly getting this error, happens with any rclone command.

Run the command 'rclone version' and share the full output of the command.

rclone v1.69.0

os/version: Microsoft Windows 11 Pro 23H2 23H2 (64 bit)
os/kernel: 10.0.22631.2715 (x86_64)
os/type: windows
os/arch: amd64
go/version: go1.23.4
go/linking: static
go/tags: cmount

Which cloud storage system are you using? (eg Google Drive)

WebDav via Alldebrid

The command you were trying to run (eg `rclone copy /tmp remote:tmp`)

Paste command here
./rclone mount Alldebrid: U: --network-mode --vfs-cache-max-size 500M --cache-dir="C:\RcloneCache" --cache-db-purge --config="C:\Users\Pablo\AppData\Roaming\rclone\rclone.conf" --vfs-cache-mode writes --volname Alldebrid--log-level INFO --log-file="C:\Users\Pablo\Desktop\rclone-v1.69.0-windows-amd64\rclone-log.txt" --links

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

Paste config here
[Alldebrid]
type = webdav
url = https://webdav.debrid.it/
vendor = other
user = XXX
pass = XXX

[Series]
type = webdav
url = https://webdav.debrid.it/
vendor = other
user = XXX
pass = XXX

A log from the command that you were trying to run with the `-vv` flag

Paste  log here
2025/02/12 03:41:15 ERROR : links/Honey Boy (2019) 4k AC3 6ch (h265) (60.30 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 3/10: Get "http:/.../Honey Boy - Un niño Lovely (2019) 4K [spa] [AC3] [6ch] (h265) (60,30 G).mkv": stopped after 10 redirects
2025/02/12 03:41:27 INFO : webdav root '': vfs cache: cleaned: objects 625 (was 625) in use 0, to upload 0, uploading 0, total size 0 (was 0)
2025/02/12 03:42:01 ERROR : links/Honey Boy (2019) 4k AC3 6ch (h265) (60.30 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 4/10: Get "http:/.../Honey Boy - Un niño Lovely (2019) 4K [spa] [AC3] [6ch] (h265) (60,30 G).mkv": stopped after 10 redirects
2025/02/12 03:42:27 INFO : webdav root '': vfs cache: cleaned: objects 625 (was 625) in use 0, to upload 0, uploading 0, total size 0 (was 0)
2025/02/12 03:42:47 ERROR : links/Honey Boy (2019) 4k AC3 6ch (h265) (60.30 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 5/10: Get "http:/.../Honey Boy - Un niño Lovely (2019) 4K [spa] [AC3] [6ch] (h265) (60,30 G).mkv": stopped after 10 redirects
2025/02/12 03:43:03 ERROR: links/Return to Howards End (1992) 4k HDR10 [eng, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70.61 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 1/10: Get "http:/.../Regreso a Howards End (1992) 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70,61 G).mkv": stopped after 10 redirects
2025/02/12 03:43:27 INFO : webdav root '': vfs cache: cleaned: objects 625 (was 625) in use 0, to upload 0, uploading 0, total size 0 (was 0)
2025/02/12 03:43:33 ERROR : links/Honey Boy (2019) 4k AC3 6ch (h265) (60.30 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 6/10: Get "http:/.../Honey Boy - Un niño Lovely (2019) 4K [spa] [AC3] [6ch] (h265) (60,30 G).mkv": stopped after 10 redirects
2025/02/12 03:43:50 ERROR: links/Return to Howards End (1992) 4k HDR10 [eng, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70.61 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 2/10: Get "http:/.../Regreso a Howards End (1992) 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70,61 G).mkv": stopped after 10 redirects
2025/02/12 03:44:19 ERROR: links/Honey Boy (2019) 4k AC3 6ch (h265) (60.30 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 7/10: Get "http:/.../Honey Boy - Un niño Lovely (2019) 4K [spa] [AC3] [6ch] (h265) (60,30 G).mkv": stopped after 10 redirects
2025/02/12 03:44:27 INFO : webdav root '': vfs cache: cleaned: objects 625 (was 625) in use 0, to upload 0, uploading 0, total size 0 (was 0)
2025/02/12 03:44:36 ERROR: links/Return to Howards End (1992) 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70.61 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 3/10: Get "http:/.../Regreso a Howards End (1992) 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70,61 G).mkv": stopped after 10 redirects
2025/02/12 03:45:05 ERROR: links/Honey Boy (2019) 4k AC3 6ch (h265) (60.30 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 8/10: Get "http:/.../Honey Boy - Un niño Lovely (2019) 4K [spa] [AC3] [6ch] (h265) (60,30 G).mkv": stopped after 10 redirects
2025/02/12 03:45:23 ERROR: links/Return to Howards End (1992) 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70.61 G).mkv: [ReadFileHandle.Read](http://readfilehandle.read/) error: low level retry 4/10: Get "http:/.../Regreso a Howards End (1992) 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [2ch, 6ch] (h265) (70,61 G).mkv": stopped after 10 redirects
2025/02/12 03:45:27 INFO : webdav root '': vfs cache: cleaned: objects 625 (was 625) in use 0, to upload 0, uploading 0, total size 0 (was 0)

It happens when I try to scrape movies and series on Plex, starts working relatively well and suddenly it fails and the log marks that. I wonder what command would be the best for a plex server with alldebrid, I appreciate indications also regarding this if it is possible to fix the error.

All help is appreciated

asdffdsa · February 12, 2025, 1:46pm

welcome to the forum,

before tying complex rclone mount, make sure simple command works, such a rclone ls and rclone copy

might try --vfs-cache-mode full

that should be --volname Alldebrid --log-level INFO

need to use a debug log, change --log-level INFO to --log-level DEBUG
and post the top 30 lines of the debug log.

can remove that, it is for the deprecated cache remote, which you are not using.

Pablo · February 12, 2025, 2:19pm

Hi! Thanks for replying! I have applied everything you told me and this is the log. The error keeps occurring.

2025/02/12 15:11:03 DEBUG : rclone: Version "v1.69.0" starting with parameters ["C:\\Users\\Pablo\\Desktop\\rclone-v1.69.0-windows-amd64\\rclone-v1.69.0-windows-amd64\\rclone.exe" "mount" "Alldebrid:" "U:" "--network-mode" "--vfs-cache-max-size" "500M" "--cache-dir=C:\\RcloneCache" "--config=C:\\Users\\Pablo\\AppData\\Roaming\\rclone\\rclone.conf" "--vfs-cache-mode" "full" "--volname" "Alldebrid" "--log-level" "DEBUG" "--log-file=C:\\Users\\Pablo\\Desktop\\rclone-v1.69.0-windows-amd64\\rclone-log.txt" "--links"]
2025/02/12 15:11:03 DEBUG : Creating backend with remote "Alldebrid:"
2025/02/12 15:11:03 DEBUG : Using config file from "C:\\Users\\Pablo\\AppData\\Roaming\\rclone\\rclone.conf"
2025/02/12 15:11:03 DEBUG : found headers: 
2025/02/12 15:11:03 INFO  : webdav root '': poll-interval is not supported by this remote
2025/02/12 15:11:03 NOTICE: webdav root '': Symlinks support enabled
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache: root is "C:\\RcloneCache"
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache: data root is "\\\\?\\C:\\RcloneCache\\vfs\\Alldebrid"
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache: metadata root is "\\\\?\\C:\\RcloneCache\\vfsMeta\\Alldebrid"
2025/02/12 15:11:03 DEBUG : Creating backend with remote ":local,encoding='Slash,LtGt,DoubleQuote,Colon,Question,Asterisk,Pipe,BackSlash,Ctl,RightSpace,RightPeriod,InvalidUtf8,Dot':C:/RcloneCache/vfs/Alldebrid/"
2025/02/12 15:11:03 DEBUG : :local: detected overridden config - adding "{fbZPM}" suffix to name
2025/02/12 15:11:03 DEBUG : fs cache: renaming cache item ":local,encoding='Slash,LtGt,DoubleQuote,Colon,Question,Asterisk,Pipe,BackSlash,Ctl,RightSpace,RightPeriod,InvalidUtf8,Dot':C:/RcloneCache/vfs/Alldebrid/" to be canonical ":local{fbZPM}://?/C:/RcloneCache/vfs/Alldebrid"
2025/02/12 15:11:03 DEBUG : Creating backend with remote ":local,encoding='Slash,LtGt,DoubleQuote,Colon,Question,Asterisk,Pipe,BackSlash,Ctl,RightSpace,RightPeriod,InvalidUtf8,Dot':C:/RcloneCache/vfsMeta/Alldebrid/"
2025/02/12 15:11:03 DEBUG : :local: detected overridden config - adding "{fbZPM}" suffix to name
2025/02/12 15:11:03 DEBUG : fs cache: renaming cache item ":local,encoding='Slash,LtGt,DoubleQuote,Colon,Question,Asterisk,Pipe,BackSlash,Ctl,RightSpace,RightPeriod,InvalidUtf8,Dot':C:/RcloneCache/vfsMeta/Alldebrid/" to be canonical ":local{fbZPM}://?/C:/RcloneCache/vfsMeta/Alldebrid"
2025/02/12 15:11:03 DEBUG : Network mode mounting is enabled
2025/02/12 15:11:03 DEBUG : Mounting on "U:" ("\\server\\Alldebrid")
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Soul (2020) [tmdbid=508442] 4k HDR10 [spa, eng] [DTS, Atmos] [6ch, 8ch] (h265) (40,47 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': Mounting with options: ["-o" "attr_timeout=1" "-o" "uid=-1" "-o" "gid=-1" "--FileSystemName=rclone" "--VolumePrefix=\\server\\Alldebrid"]
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Seven (1995) [tmdbid=807] 4k HDR10 [spa, spa, spa, eng] [DTSHD-MA, DTSHD-MA, AC3, DTSHD-MA] [8ch, 6ch, 6ch, 6ch] (h265) (80,01 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Sicario (2015) [tmdbid=273481] 4k HDR10 [spa, spa, eng] [DTSHD-MA, AC3, Atmos] [8ch, 6ch, 8ch] (h265) (81,23 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Silent Night (2021) [tmdbid=664574] 4k HDR10 AC3 6ch (h265) (46,73 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Sin destino (2005) [tmdbid=41508] 4k [spa, hun] [AC3, AC3] [6ch, 6ch] (h265) (116,82 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Solo en casa (1990) [tmdbid=771] 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [6ch, 6ch] (h265) (58,48 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Sonido de libertad (2023) [tmdbid=678512] 4k [spa, eng] [DTSHD-MA, DTSHD-MA] [6ch, 6ch] (h265) (142,65 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Sed de venganza (2010) [tmdbid=41283] 4k [spa, spa, eng, eng] [DTSHD-MA, AC3, DTSHD-MA, AC3] [6ch, 6ch, 6ch, 6ch] (h265) (53,11 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Sin l&iacute;mites (2011) [tmdbid=51876] 4k [spa, eng] [DTSHD-MA, DTSHD-MA] [6ch, 6ch] (h265) (107,17 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Sin novedad en el frente (2022) [tmdbid=49046] 4k [spa, deu] [EAC3, Atmos] [6ch, 6ch] (h265) (118,77 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Slumdog Millionaire (2008) [tmdbid=12405] 4k [spa, eng] [DTSHD-MA, AC3] [6ch, 6ch] (h265) (125,61 G).mkv not removed, freed 0 bytes
2025/02/12 15:11:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Siete hermanas (2017) [tmdbid=406990] 4k HDR10 [spa, eng] [DTSHD-MA, DTSHD-MA] [6ch, 6ch] (h265) (69,93 G).mkv not removed, freed 0 bytes

asdffdsa · February 12, 2025, 2:23pm

welcome.

???

Pablo · February 12, 2025, 2:30pm

Yeah, that works fine. Now that I'm reviewing the log, I see that there are errors that are repeated.

2025/02/12 15:22:03 INFO  : webdav root '': vfs cache: cleaned: objects 625 (was 625) in use 1, to upload 0, uploading 0, total size 465.289Mi (was 465.289Mi)
2025/02/12 15:22:22 INFO  : links/Speed - M&aacute;xima potencia (1994) [tmdbid=1637] 4k [spa, spa, eng, eng] [DTSHD-MA, AC3, DTSHD-MA, AC3] [6ch, 6ch, 6ch, 6ch] (h265) (87,42 G).mkv: vfs cache: downloader: error count now 2: vfs reader: failed to write to cache file: Get "https://xp9khl.debrid.it/...": stopped after 10 redirects
2025/02/12 15:22:22 ERROR : links/Speed - M&aacute;xima potencia (1994) [tmdbid=1637] 4k [spa, spa, eng, eng] [DTSHD-MA, AC3, DTSHD-MA, AC3] [6ch, 6ch, 6ch, 6ch] (h265) (87,42 G).mkv: vfs cache: failed to download: vfs reader: failed to write to cache file: Get "https://xp9khl.debrid.it/dl/...": stopped after 10 redirects
2025/02/12 15:22:22 DEBUG : links/Speed - M&aacute;xima potencia (1994) [tmdbid=1637] 4k [spa, spa, eng, eng] [DTSHD-MA, AC3, DTSHD-MA, AC3] [6ch, 6ch, 6ch, 6ch] (h265) (87,42 G).mkv: ChunkedReader.RangeSeek from -1 to 87422236635 length -1
2025/02/12 15:22:22 DEBUG : links/Speed - M&aacute;xima potencia (1994) [tmdbid=1637] 4k [spa, spa, eng, eng] [DTSHD-MA, AC3, DTSHD-MA, AC3] [6ch, 6ch, 6ch, 6ch] (h265) (87,42 G).mkv: ChunkedReader.Read at -1 length 4096 chunkOffset 87422236635 chunkSize 134217728
2025/02/12 15:22:22 DEBUG : links/Speed - M&aacute;xima potencia (1994) [tmdbid=1637] 4k [spa, spa, eng, eng] [DTSHD-MA, AC3, DTSHD-MA, AC3] [6ch, 6ch, 6ch, 6ch] (h265) (87,42 G).mkv: ChunkedReader.openRange at 87422236635 length 134217728
2025/02/12 15:23:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Dunkerque (2017) (IMAX) [tmdbid=374720] 4k HDR10 DTSHD-MA 6ch (h265) (48,49 G).mkv not removed, freed 0 bytes
2025/02/12 15:23:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Triple frontera (2019) [tmdbid=399361] 4k [spa, eng] [EAC3, Atmos] [6ch, 6ch] (h265) (92,48 G).mkv not removed, freed 0 bytes
2025/02/12 15:23:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/X-Men - F&eacute;nix oscura (2019) [tmdbid=320288] 4k HDR10  DTS 6ch (h265) (43,13 G).mkv not removed, freed 0 bytes
2025/02/12 15:23:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/Dragon Ball Z El Regreso De Broly (1994) [tmdbid=44251] 4k [spa, jpn] [DTSHD-MA, DTSHD-MA] [2ch, 2ch] (h264) (23,25 G).mkv not removed, freed 0 bytes
2025/02/12 15:23:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=3600000000000, emptyOnly=false): item links/La memoria de los muertos (2004) [tmdbid=11099] 4k [spa, eng] [DTS, AC3] [6ch, 6ch] (h265) (79,34 G).mkv not removed, freed 0 bytes
2025/02/12 15:23:03 DEBUG : webdav root '': vfs cache RemoveNotInUse (maxAge=

asdffdsa · February 12, 2025, 4:23pm

pick one of the files that generate ERROR and then

copy the file using rclone
copy the file not using rclone

Pablo · February 13, 2025, 5:59pm

Solved using Emby to replace plex. But suddenly, after a day of operation, it stopped mounting the drive.