Rclone timeout on ftp upload?

Help and Support
1

Is there any kind of timeout that would cause rclone to timeout during an ftp upload?

What is the problem you are having with rclone?

I am having an issue where large files up to about 2GB will get transferred fine, but when they get bigger than that (3GB to 5GB) only a portion of the file will be uploaded.

What is your rclone version (output from rclone version )

v1.50.2

Which OS you are using and how many bits (eg Windows 7, 64 bit)

Windows 10 64bit

Which cloud storage system are you using? (eg Google Drive)

Just a remote server using FTP.

The command you were trying to run (eg rclone copy /tmp remote:tmp )

rclone move C_drive:"/mount/driveD/TRANSCODED" MyServerFTPUpload:"_UPLOADS" --min-age 300 --max-depth 1 --filter "+ *.mp4" --filter "- *" -L -v --config=C:\users\user.config\rclone\rclone.conf 2>&1

Logs

No logs at this time. I will have to figure out how to get these.

2

hi, it is best when creating a question that you use the question template, as it will ask you for basic info.
if you had used the question template for your question, you would be ask

What is the problem you are having with rclone?

What is your rclone version (output from rclone version)

Which OS you are using and how many bits (eg Windows 7, 64 bit)

Which cloud storage system are you using? (eg Google Drive)

The command you were trying to run (eg rclone copy /tmp remote:tmp)

A log from the command with the -vv flag (eg output from rclone -vv copy /tmp remote:tmp)

3

I have fixed my question with requested info.
Thanks

4

about the logs

https://rclone.org/docs/#log-file-file
https://rclone.org/docs/#log-level-level

add this to your command.
--log-file=log.txt --log-level=DEBUG

perhaps this 'just' a remote server, has limits.
who is hosting it, what company, what country?

you are using an old version of rclone, please update...

5

Server is with a small private company here in the USA.

There are no limits as I have no issue uploading the large 5GB files using an FTP client like Filezilla or WinSCP.

I will assign a log to rclone and see if that will help pinpoint the issue.

Thanks

6

A log would be very helpful as it will show why the connection drops. It is probably a timeout at one end or the other I'd say...

7

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