Rclone mount stop working

Max_Mustermann · June 17, 2025, 10:03am

What is the problem you are having with rclone?

I have been running rclone with OneDrive since about 2 years.
Recently i updated my Windows Server 2025 to the May update. Reverting back to March didnt help.
Since then sometimes my OneDrive mount (D:\ just stops working. I have to restart the Rclone service (Rclone is configured as a Windows service) - after that the mount works again.
Between 2-5 days the mount works without any problem.

Run the command 'rclone version' and share the full output of the command.

rclone v1.69.3

os/version: Microsoft Windows Server 2025 Standard 24H2 24H2 (64 bit)
os/kernel: 10.0.26100.4061 (x86_64)
os/type: windows
os/arch: amd64
go/version: go1.24.3
go/linking: static
go/tags: cmount

I use WinFSP 2025 update. Same error appears with 2023 and both 2024 betas.
All Windows drivers are up-to-date. No network errors/timeouts/outage.

Which cloud storage system are you using? (eg Google Drive)

OneDrive for Business (Azure cloud app is configured)

The command you were trying to run (eg `rclone copy /tmp remote:tmp`)

Windows service - powershell:

$params = @{

Name = "Rclone"

BinaryPathName = '"C:\Program Files\Rclone\rclone.exe" mount --user-agent "ISV|rclone.org|rclone/v1.69.3" --vfs-cache-mode full --vfs-cache-max-size 50G --vfs-cache-max-age 48h --vfs-cache-poll-interval 5m --dir-cache-time 72h --poll-interval 15s --buffer-size 128M --vfs-read-chunk-size 128M --vfs-read-chunk-size-limit 128M --tpslimit 3 --checkers 4 --transfers 2 --no-modtime --timeout 30s --contimeout 15s --low-level-retries 10 --retries 5 --retries-sleep 10s --cache-dir "C:\RcloneCache" --log-level ERROR --log-file "C:\Program Files\Rclone\RcloneMonitor.log" Backup: "D:"'

DisplayName = "Rclone"

StartupType = "Manual"

Credential = "XXX\Administrator"

}

New-Service @params

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

[Backup]
type = crypt
remote = OneDrive:Backup
password = XXX

[OneDrive]
type = onedrive
auth_url = Sign in to your account
token_url = Sign in to your account
access_scopes = Files.Read Files.Read.All Sites.Read.All offline_access
token = XXX
drive_id = XXX
drive_type = business

A log from the command that you were trying to run with the `-vv` flag

2025/06/16 22:17:58 CRITICAL: Fatal error: failed to mount FUSE fs: failed to retrieve mountpoint path information: CreateFile D:: The I/O operation was aborted due to thread termination or application request.

Edcw · June 17, 2025, 11:03am

Hi Max,

Welcome to the forum!

It seems like a strange error you are having, with it working for a few days then stopping. I am not the most technical but I will try help!

Could it be Windows killing the service via the service manager?

Could you be running out of disk space? You could trying running with vfs-cache-mode writes instead of full if that works for your use case as that will use less disk space.

It would also be worth adding --log-level DEBUG instead of ERROR and posting the output here as this will show us how rclone is trying to interpret your command.

Thanks

Max_Mustermann · June 17, 2025, 11:31am

Hi,

the Windows Service is still running - the Windows event log shows:
The time limit (30000 ms) was reached while attempting to connect to the Rclone service.

Disk space is not the problem. Always more than 700GB free. "Write" will not work since i need to read and write (= full) all day long (encrypted backup of my work).

I will change to DEBUG. Do you need the output when my mount crashes or...

Thanks a lot!

Strange

Max_Mustermann · June 17, 2025, 12:18pm

Edcw · June 17, 2025, 12:45pm

Hi Max,

Yes, we will need the output from when the mount crashes.

The log you have just sent has no errors in it!

Thanks

Max_Mustermann · June 17, 2025, 12:48pm

I will upload the Log when my mount crashes - thx a lot!

Max_Mustermann · June 18, 2025, 8:20pm

Here is the DEBUG-LOG:

I removed some lines like:

2025/06/18 16:18:09 DEBUG : : changeNotify: relativePath="XXX", type=0
2025/06/18 16:18:09 DEBUG : : >changeNotify:
2025/06/18 16:18:09 DEBUG : : changeNotify: relativePath="XXX", type=1
2025/06/18 16:18:09 DEBUG : : >changeNotify:

And:

2025/06/18 16:22:38 DEBUG : Encrypted drive 'Backup:': vfs cache RemoveNotInUse (maxAge=172800000000000, emptyOnly=false): item XXX not removed, freed 0 bytes
2025/06/18 16:22:38 DEBUG : Encrypted drive 'Backup:': vfs cache RemoveNotInUse (maxAge=172800000000000, emptyOnly=false): item XXX not removed, freed 0 bytes
2025/06/18 16:22:38 DEBUG : Encrypted drive 'Backup:': vfs cache RemoveNotInUse (maxAge=172800000000000, emptyOnly=false): item XXX not removed, freed 0 bytes

I have a second script that checks every 5 minutes if D: drive is online - the following happenend:

2025-06-18 16:13:48 - Drive D: is available.
2025-06-18 16:18:48 - Drive D: is available.
2025-06-18 17:09:41 - Timeout while checking drive D:
2025-06-18 17:11:26 - Error checking drive D:
etc...
2025-06-18 21:33:08 - Error checking drive D:
2025-06-18 21:33:48 - Drive D: is available.

Animosity022 · June 18, 2025, 8:28pm

There's no crash in your log, just a gap in time:

2025/06/18 17:09:31 DEBUG : /: >Getattr: errc=0
2025/06/18 17:09:31 DEBUG : /: Opendir: 
2025/06/18 17:09:31 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2025/06/18 21:33:35 INFO  : Starting transaction limiter: max 3 transactions/s with burst 1
2025/06/18 21:33:35 DEBUG : rclone: Version "v1.69.3" starting with parameters ["C:\\Program Files\\Rclone\\rclone.exe" "mount" "--user-agent" "ISV|rclone.org|rclone/v1.69.3" "--vfs-cache-mode" "full" "--vfs-cache-max-size" "50G" "--vfs-cache-max-age" "48h" "--vfs-cache-poll-interval" "5m" "--dir-cache-time" "72h" "--poll-interval" "15s" "--buffer-size" "128M" "--vfs-read-chunk-size" "128M" "--vfs-read-chunk-size-limit" "128M" "--tpslimit" "3" "--checkers" "4" "--transfers" "2" "--no-modtime" "--timeout" "30s" "--contimeout" "15s" "--low-level-retries" "10" "--retries" "5" "--retries-sleep" "10s" "--cache-dir" "C:\\RcloneCache" "--log-level" "DEBUG" "--log-file" "C:\\Program Files\\Rclone\\RcloneMonitor.log" "Backup:" "D:"]
2025/06/18 21:33:35 DEBUG : Creating backend with remote "Backup:"
2025/06/18 21:33:35 DEBUG : Using config file from "C:\\Users\\Administrator\\AppData\\Roaming\\rclone\\rclone.conf"
2025/06/18 21:33:35 DEBUG : Creating backend with remote "OneDrive:Backup"
2025/06/18 21:33:35 DEBUG : OneDrive root 'Backup': Token expired but no uploads in progress - doing nothing
2025/06/18 21:33:35 DEBUG : OneDrive: Loaded invalid token from config file - ignoring
2025/06/18 21:33:35 DEBUG : Saving config "token" in section "OneDrive" of the config file
2025/06/18 21:33:35 DEBUG : Keeping previous permissions for config file: -rw-rw-rw-
2025/06/18 21:33:35 DEBUG : OneDrive: Saved new token in config file
2025/06/18 21:33:36 DEBUG : OneDrive root 'Backup': Next delta token is:

I'd imagine something is killing off the process, but not a Windows guy so not sure what else to check there.

Max_Mustermann · June 18, 2025, 8:43pm

That is also my guess. Windows error log shows no bad activities