Rclone combine: upload failed: batcher is shutting down

What is the problem you are having with rclone?

I have several mounts that I normally control individually and in the course of the release of "combine" I wanted to combine them. However, uploads do not work. According to the log "upload failed: batcher is shutting down ".

Run the command 'rclone version' and share the full output of the command.

rclone v1.59.0

  • os/version: ubuntu 20.04 (64 bit)
  • os/kernel: 5.4.0-105-generic (x86_64)
  • os/type: linux
  • os/arch: amd64
  • go/version: go1.18.3
  • go/linking: static
  • go/tags: none

Which cloud storage system are you using? (eg Google Drive)

Dropbox (Combine/Crypt)

The command you were trying to run (eg rclone copy /tmp remote:tmp)

/usr/bin/rclone rcd \
  --config=/home/<obfuscated>/.config/rclone/rclone.conf \
  --rc-addr localhost:5572 \
  --rc-user <obfuscated> \
  --rc-pass <obfuscated> \
  --rc-enable-metrics \
  --rc-web-gui \
  --rc-web-gui-no-open-browser \
  --rc-web-gui-update \
  --log-file /var/log/rclone/data.log \
  --tpslimit 15 \
  --tpslimit-burst 15 \
  --transfers 16 \
  --checkers 16 \
  --use-mmap \
  --timeout 15s \
  --buffer-size 256M \
  --dropbox-batch-mode sync

/usr/bin/rclone rc --rc-user <obfuscated> --rc-pass <obfuscated> mount/mount fs=dbx_fbx_storage_combined: mountPoint=/mnt/cloud/Data vfsOpt='{"CacheMode": 3, "CacheMaxAge": 60000000000, "WriteBack": 120000000000, "ChunkSize": "512M"}' mountOpt='{"AllowNonEmpty": true, "AllowOther": true,"AttrTimeout": 600000000000,"DirCacheTime": 86400000000000}'

The rclone config contents with secrets removed.

[dbx_fbx_storage_combined]
type = combine
upstreams = Data1=dbx_fbx_storage_a_crypt: Data2=dbx_fbx_storage_b_crypt: Data3=dbx_fbx_storage_c_crypt: Data4=dbx_fbx_storage_d_crypt: Data5=dbx_fbx_storage_e_crypt: Data6=dbx_fbx_storage_f_crypt: Data7=dbx_fbx_storage_g_crypt: Data8=dbx_fbx_storage_h_crypt: Data9=dbx_fbx_storage_i_crypt:

[dbx_fbx_storage_a_base]
type = dropbox
client_id = <obfuscated>
client_secret = <obfuscated>
token = {"access_token":"<obfuscated>","token_type":"bearer","refresh_token":"<obfuscated>","expiry":"<obfuscated>"}

[dbx_fbx_storage_a_crypt]
type = crypt
remote = dbx_fbx_storage_a_base:
password = <obfuscated>
password2 = <obfuscated>

hello and welcome to the forum,

please post the full rclone debug log.
or at least, the top 30 lines and the error message.

I think this is fixed already :crossed_fingers:

Can you try the beta for v1.59.1 please?

https://beta.rclone.org/branch/v1.59-stable/v1.59.1-beta.6365.60d59e260.v1.59-stable/

I have now tested the whole thing again with the latest rclone beta (rclone v1.60.0-beta.6376.3a8e52de7). The problem still exists. As it seems, it does not always occur immediately.

Here are the log excerpts from the moment the problem occurs.

Upload started:

2022/08/03 02:12:36 DEBUG : folder/file.ext: vfs cache: starting upload
2022/08/03 02:12:36 DEBUG : fln2heqsplt3f49ilnk5saf3r1o4ji4uneaahlg884evapem7i1g/091h2o1mnetq0uqsn519ie8j5k/67o06krr64gk7d75b9hcrs4eur86pfeapeh13eu8bp0jqhi6vvgo987r696i9m2v0smt78j754a1c: Uploading chunk 1/35

Upload is completed:

2022/08/03 02:14:30 DEBUG : fln2heqsplt3f49ilnk5saf3r1o4ji4uneaahlg884evapem7i1g/091h2o1mnetq0uqsn519ie8j5k/67o06krr64gk7d75b9hcrs4eur86pfeapeh13eu8bp0jqhi6vvgo987r696i9m2v0smt78j754a1c: Uploading chunk 35/35

map[bytes:2353393758 eta:<nil> group:global_stats name:folder/file.ext percentage:100 size:2352819294 speed:1.3579913544309968e+07 speedAvg:1.5862150256488271e+07]

2022/08/03 02:15:33 ERROR : folder/file.ext: Failed to copy: upload failed: batcher is shutting down

In fact, that's all that was displayed despite Verbose (-vv).

Sorry, it turned out to be a different but related problem with the backend shutdown code.

Can you give this a go?

v1.60.0-beta.6379.d27b53de0.fix-combine-pin on branch fix-combine-pin (uploaded in 15-30 mins)

The problem will happen after the backend cache expires which is 5 minutes from startup by default.

All right, thank you very much. I'll try it out tonight!

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Installed the version and rclone has been running for 15 minutes without error. Probably that was the solution.

Thanks for testing.

I've merged this to master now which means it will be in the latest beta in 15-30 minutes and released in v1.60 - I'll also put the patch in v1.59.1

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Thank you for your quick help!

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