Plex transcode error?

Caught exception trying to stream file: /Plex Media Server/Cache/Transcode/Sessions/plex-transcode-x256gwelj/media-0ge0033.ts: write: protocol is shutdown

is this a plex transcode error?

A search on the plex forums has a lot of results.

checked entire first page i don't see any solutions.

i recently got a new system new to me cpu EPYC 7702P do i have to turn off hw acceleration since i have to gpu now?