Plex/rclone won't play high bitrate items

Help and Support
1

I am having a problem with plex when I try to load a high bitrate item it just won't load into plex.

I am able to copy files from Google drive to local fine and lower bitrates work fine. The server is on a gigabit connection at which it can saturate around 750mbps from Google.

rclone mount --allow-other --allow-non-empty --log-file /opt/rclone/logs/mlibrarygdriverclone1.log -v --dir-cache-time 96h --vfs-cache-max-age 12h --vfs-read-chunk-size 32M --vfs-read-chunk-size-limit 5G --timeout 1h gdrive1: /gdrives/GD_1 --user-agent='Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko)

2

This allows for over mounting/hiding and should be removed.

Can you play something that doesn't work and use --log-level DEBUG and share the log.

I'd remove these and use the defaults.

3

Only output in the logs.

2019/07/25 13:53:40 ERROR : Movies/Charlie Chan at the Wax Museum (1940)/Charlie.Chan.at.the.Wax.Museum.1940.DVDRip.x264-DJ.part07.mkv: ReadFileHandle.Read error: low level retry 1/10: read tcp 82.118.227.220:56016->216.58.212.42:443: read: connection reset by peer
2019/07/26 00:03:54 ERROR : Series/Live PD/Season 3/Live.PD.S03E81.720p.WEB.h264-KOMPOST.mkv: ReadFileHandle.Read error: low level retry 1/10: read tcp 82.118.227.220:56666->216.58.206.202:443: i/o timeout
2019/07/27 21:22:24 ERROR : Series/Brooklyn Nine-Nine/Season 6/Brooklyn Nine-Nine - S06E17 - Sicko HDTV-1080p.mkv: ReadFileHandle.Read error: low level retry 1/10: read tcp 82.118.227.220:50014->216.58.206.202:443: read: connection reset by peer
2019/07/27 21:59:38 ERROR : Series/Brooklyn Nine-Nine/Season 6/Brooklyn Nine-Nine - S06E18 - Suicide Squad HDTV-1080p.mkv: ReadFileHandle.Read error: low level retry 1/10: read tcp 82.118.227.220:41678->216.58.212.42:443: read: connection reset by peer
2019/07/27 22:16:09 ERROR : Series/Brooklyn Nine-Nine/Season 6/Brooklyn Nine-Nine - S06E18 - Suicide Squad HDTV-1080p.mkv: ReadFileHandle.Read error: low level retry 1/10: read tcp 82.118.227.220:54590->216.58.212.42:443: read: connection reset by peer
2019/07/29 20:42:03 ERROR : Movies/Fast and the Furious Collection (2001-2017)/The.Fast.and.The.Furious.2001.INTERNAL.1080p.BluRay.x264-CLASSiC.mkv: ReadFileHandle.Read error: low level retry 1/10: unexpected EOF
2019/07/30 11:18:21 ERROR : Movies/Big Stan (2007)/Big Stan 2007 Bluray-1080p.mkv: ReadFileHandle.Read error: low level retry 1/10: unexpected EOF
2019/08/02 18:46:17 ERROR : Series/Jane the Virgin/Season 2/Jane the Virgin - S02E01 - Chapter Twenty-Three.mkv: ReadFileHandle.Read error: low level retry 1/10: unexpected EOF
2019/08/03 01:13:07 ERROR : Kids Movies/UglyDolls (2019)/UglyDolls.2019.1080p.WEB-DL.H264.AC3-EVO.mkv: ReadFileHandle.Read error: low level retry 1/10: unexpected EOF
2019/08/03 05:52:03 ERROR : Bollywood/Badla.2019.Hindi.1080p.Hindi.1080p.NF.WeB.DL.H264.DDP.5.1.DusIcTv/Badla.2019.Hindi.1080p.Hindi.1080p.NF.WeB.DL.H264.DDP.5.1.DusIcTv.mkv: ReadFileHandle.Read error: low level retry 1/10: read tcp 82.118.227.220:35886->172.217.169.202:443: read: conne$

4

Can you put the mount in debug and recreate the error and link the log via dropbox/google drive/pastebin and include the entire log?

Thanks!

5

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