pCloud Internal Server Error

[cproo12 (Chase Philport)]

What is the problem you are having with rclone?

While attempting to move large amounts of files with pCloud, freezes up and gives "Error splicing file. Input/output error. Do you want to skip it?"

Run the command 'rclone version' and share the full output of the command.

[cproo12@7480arch ~]$ rclone version
rclone v1.60.1
- os/version: arch "rolling" (64 bit)
- os/kernel: 6.0.12-arch1-1 (x86_64)
- os/type: linux
- os/arch: amd64
- go/version: go1.19.4
- go/linking: dynamic
- go/tags: none

Which cloud storage system are you using? (eg Google Drive)

pCloud

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone mount -v --config=.config/rclone/rclone.conf --log-file .config/rclone/log.txt --vfs-cache-mode full personalpcloud:/ /mnt/pCloud

The rclone config contents with secrets removed.

     [personalpcloud]
type = pcloud
hostname = api.pcloud.com
token = {"access_token":"secretsecretsecretsecretsecretsecretsecretsecretsecre","token_type":"bearer","expiry":"0001-01-01T00:00:00Z"}

A log from the command with the -vv flag

2022/12/20 17:49:46 DEBUG : pacer: low level retry 2/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:49:48 DEBUG : pacer: low level retry 3/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:49:50 DEBUG : pacer: low level retry 4/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:49:52 DEBUG : pacer: low level retry 5/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:49:54 DEBUG : pacer: low level retry 6/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:49:56 DEBUG : pacer: low level retry 7/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:49:58 DEBUG : pacer: low level retry 8/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:50:00 DEBUG : pacer: low level retry 9/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))
2022/12/20 17:50:02 DEBUG : pacer: low level retry 10/10 (error pcloud error: Internal error, no servers available. Try again later. (5002))

Not including the entire log because it is 3500 lines long. Here is a paste: https://pastebin.com/Pgnitfsk

[Ole (Ole Frost)]

Hi Chase,

It looks like some kind of transient error or rate limiting performed by pCloud.

Perhaps you can find some useful tips in this somewhat similar thread:
https://forum.rclone.org/t/how-to-handle-pcloud-rate-limit/31279

My best advice is to test using a very simple copy command like described here:
https://forum.rclone.org/t/how-to-handle-pcloud-rate-limit/31279/5

[cproo12 (Chase Philport)]

Thank you, I searched a bit but didn't realize that thread was the same error. I require the files to be mounted to a mount point so I don't think that copy command or the rate limiting will work for me.

I can copy files individually and it works fine, but if I have a lot it bugs out. Really unfortunate. Probably going to quit using pCloud next year.