[Linkbox] HTTP error 413 when copying large files

What is the problem you are having with rclone?

I have a free Linkbox (former 'Telebox') account with a disk quota of 5 gigabytes.
When I try to upload a file larger than 300 megabytes to Linkbox remote using rclone, I get this response - Failed to copy: update err in uploading file: HTTP error 413 (413 Request Entity Too Large)
Nothing happens, uploading is aborted.
At the same time, when I copying files to my Linkbox drive using browser, I am able to upload files with larger size (over 300 megabytes). Sorry, no screenshots available ... Only rclone size output after 2 successfull uploads through browser:

rclone size telebox:
Total objects: 2
Total size: 782.683 MiB (820702776 Byte)

Is this a specific backend issue or purely server-side limitation ? Or I need to pass additional flags when copying ?

Run the command 'rclone version' and share the full output of the command.

rclone v1.69.1
- os/version: Microsoft Windows 11 Pro 22H2 22H2 (64 bit)
- os/kernel: 10.0.22621.1992 (x86_64)
- os/type: windows
- os/arch: amd64
- go/version: go1.24.0
- go/linking: static
- go/tags: cmount

Which cloud storage system are you using? (eg Google Drive)

Linkbox

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone copy "G:\mp4\test\2025-02-19_1Dl04oujgp.mp4" telebox:videos --user-agent "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36" -P -vv

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

[telebox]
type = linkbox
token = <redacted>

A log from the command that you were trying to run with the -vv flag

2025/02/20 10:45:16 DEBUG : rclone: Version "v1.69.1" starting with parameters ["rclone" "copy" "G:\\mp4\\test\\2025-02-19_1Dl04oujgp.mp4" "telebox:videos" "--user-agent" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36" "-P" "-vv"]
2025/02/20 10:45:16 DEBUG : Creating backend with remote "G:\\mp4\\test\\2025-02-19_1Dl04oujgp.mp4"
2025/02/20 10:45:16 DEBUG : Using config file from "C:\\Users\\username\\AppData\\Roaming\\rclone\\rclone.conf"
2025/02/20 10:45:16 DEBUG : fs cache: renaming child cache item "G:\\mp4\\test\\2025-02-19_1Dl04oujgp.mp4" to be canonical for parent "//?/G:/mp4/test"
2025/02/20 10:45:16 DEBUG : Creating backend with remote "telebox:videos"
2025/02/20 10:45:17 DEBUG : 2025-02-19_1Dl04oujgp.mp4: Need to transfer - File not found at Destination
2025/02/20 10:45:18 ERROR : 2025-02-19_1Dl04oujgp.mp4: Failed to copy: update err in uploading file: HTTP error 413 (413 Request Entity Too Large) returned body: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\r\n<html>\r\n<head><title>413 Request Entity Too Large</title></head>\r\n<body>\r\n<h1>413 Request Entity Too Large</h1>\r\n<P>The requested resource does not allow request data with the requested method or the amount of data provided in the request exceeds the capacity limit.<hr/>Powered by Tengine</body>\r\n</html>\r\n"
2025/02/20 10:45:18 ERROR : Attempt 1/3 failed with 1 errors and: update err in uploading file: HTTP error 413 (413 Request Entity Too Large) returned body: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\r\n<html>\r\n<head><title>413 Request Entity Too Large</title></head>\r\n<body>\r\n<h1>413 Request Entity Too Large</h1>\r\n<P>The requested resource does not allow request data with the requested method or the amount of data provided in the request exceeds the capacity limit.<hr/>Powered by Tengine</body>\r\n</html>\r\n"
2025/02/20 10:45:18 DEBUG : 2025-02-19_1Dl04oujgp.mp4: Need to transfer - File not found at Destination
2025/02/20 10:45:19 ERROR : 2025-02-19_1Dl04oujgp.mp4: Failed to copy: update err in uploading file: HTTP error 413 (413 Request Entity Too Large) returned body: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\r\n<html>\r\n<head><title>413 Request Entity Too Large</title></head>\r\n<body>\r\n<h1>413 Request Entity Too Large</h1>\r\n<P>The requested resource does not allow request data with the requested method or the amount of data provided in the request exceeds the capacity limit.<hr/>Powered by Tengine</body>\r\n</html>\r\n"
2025/02/20 10:45:19 ERROR : Attempt 2/3 failed with 1 errors and: update err in uploading file: HTTP error 413 (413 Request Entity Too Large) returned body: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\r\n<html>\r\n<head><title>413 Request Entity Too Large</title></head>\r\n<body>\r\n<h1>413 Request Entity Too Large</h1>\r\n<P>The requested resource does not allow request data with the requested method or the amount of data provided in the request exceeds the capacity limit.<hr/>Powered by Tengine</body>\r\n</html>\r\n"
2025/02/20 10:45:19 DEBUG : 2025-02-19_1Dl04oujgp.mp4: Need to transfer - File not found at Destination
2025/02/20 10:45:21 ERROR : 2025-02-19_1Dl04oujgp.mp4: Failed to copy: update err in uploading file: HTTP error 413 (413 Request Entity Too Large) returned body: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\r\n<html>\r\n<head><title>413 Request Entity Too Large</title></head>\r\n<body>\r\n<h1>413 Request Entity Too Large</h1>\r\n<P>The requested resource does not allow request data with the requested method or the amount of data provided in the request exceeds the capacity limit.<hr/>Powered by Tengine</body>\r\n</html>\r\n"
2025/02/20 10:45:21 ERROR : Attempt 3/3 failed with 1 errors and: update err in uploading file: HTTP error 413 (413 Request Entity Too Large) returned body: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\r\n<html>\r\n<head><title>413 Request Entity Too Large</title></head>\r\n<body>\r\n<h1>413 Request Entity Too Large</h1>\r\n<P>The requested resource does not allow request data with the requested method or the amount of data provided in the request exceeds the capacity limit.<hr/>Powered by Tengine</body>\r\n</html>\r\n"
Transferred:           30 MiB / 30 MiB, 100%, 6.667 MiB/s, ETA 0s
Errors:                 1 (retrying may help)
Elapsed time:         3.7s
2025/02/20 10:45:21 INFO  :
Transferred:           30 MiB / 30 MiB, 100%, 6.667 MiB/s, ETA 0s
Errors:                 1 (retrying may help)
Elapsed time:         3.7s

2025/02/20 10:45:21 DEBUG : 5 go routines active
2025/02/20 10:45:21 NOTICE: Failed to copy: update err in uploading file: HTTP error 413 (413 Request Entity Too Large) returned body: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\r\n<html>\r\n<head><title>413 Request Entity Too Large</title></head>\r\n<body>\r\n<h1>413 Request Entity Too Large</h1>\r\n<P>The requested resource does not allow request data with the requested method or the amount of data provided in the request exceeds the capacity limit.<hr/>Powered by Tengine</body>\r\n</html>\r\n"

Here is an output with --dry-run option, where we can see file size to transfer

2025/02/20 10:44:38 DEBUG : rclone: Version "v1.69.1" starting with parameters ["rclone" "copy" "G:\\mp4\\test\\2025-02-19_1Dl04oujgp.mp4" "telebox:videos" "--user-agent" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36" "-P" "-vv" "--dry-run"]
2025/02/20 10:44:38 DEBUG : Creating backend with remote "G:\\mp4\\test\\2025-02-19_1Dl04oujgp.mp4"
2025/02/20 10:44:38 DEBUG : Using config file from "C:\\Users\\username\\AppData\\Roaming\\rclone\\rclone.conf"
2025/02/20 10:44:38 DEBUG : fs cache: renaming child cache item "G:\\mp4\\test\\2025-02-19_1Dl04oujgp.mp4" to be canonical for parent "//?/G:/mp4/test"
2025/02/20 10:44:38 DEBUG : Creating backend with remote "telebox:videos"
2025/02/20 10:44:38 DEBUG : 2025-02-19_1Dl04oujgp.mp4: Need to transfer - File not found at Destination
2025/02/20 10:44:38 NOTICE: 2025-02-19_1Dl04oujgp.mp4: Skipped copy as --dry-run is set (size 344.329Mi)
Transferred:      344.329 MiB / 344.329 MiB, 100%, 0 B/s, ETA -
Transferred:            1 / 1, 100%
Elapsed time:         0.0s
2025/02/20 10:44:38 NOTICE:
Transferred:      344.329 MiB / 344.329 MiB, 100%, 0 B/s, ETA -
Transferred:            1 / 1, 100%
Elapsed time:         0.0s

2025/02/20 10:44:38 DEBUG : 4 go routines active

Also an output of successfully transfered file to Linkbox remote

2025/02/20 10:06:11 DEBUG : rclone: Version "v1.69.1" starting with parameters ["rclone" "copy" "G:\\mp4\\640x1080_20241103.mp4" "telebox:videos" "-P" "-vv"]
2025/02/20 10:06:11 DEBUG : Creating backend with remote "G:\\mp4\\640x1080_20241103.mp4"
2025/02/20 10:06:11 DEBUG : Using config file from "C:\\Users\\username\\AppData\\Roaming\\rclone\\rclone.conf"
2025/02/20 10:06:11 DEBUG : fs cache: renaming child cache item "G:\\mp4\\640x1080_20241103.mp4" to be canonical for parent "//?/G:/mp4"
2025/02/20 10:06:11 DEBUG : Creating backend with remote "telebox:videos"
2025/02/20 10:06:12 DEBUG : 640x1080_20241103.mp4: Need to transfer - File not found at Destination
2025/02/20 10:06:31 INFO  : 640x1080_20241103.mp4: Copied (new)
Transferred:       95.044 MiB / 95.044 MiB, 100%, 5.221 MiB/s, ETA 0s
Transferred:            1 / 1, 100%
Elapsed time:        18.7s
2025/02/20 10:06:31 INFO  :
Transferred:       95.044 MiB / 95.044 MiB, 100%, 5.221 MiB/s, ETA 0s
Transferred:            1 / 1, 100%
Elapsed time:        18.7s

welcome to the forum,

that is a server-side issue, rclone is simply logging the error.

should contact the provider, what do they say?

I have the same issue. Did you find a solution for it?

welcome to the forum,

that is a server-side issue, rclone is simply logging the error.
should contact the provider, what do they say?

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