Jottacloud trying to connect using internal IP address

Help and Support
1

What is the problem you are having with rclone?

One remote - Jottacloud - is trying to connect using an internal interface with an internal IP address, instead of the outgoing interface. None of the other remotes I have set up do this. Note - This problem is occurring the same on 2x oracle cloud compute instances running ubuntu 22.04 LTS aarch64 - It works correctly on my personal windows 11 machine.

Run the command 'rclone version' and share the full output of the command.

v1.64.0

Which cloud storage system are you using? (eg Google Drive)

Jottacloud

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone config
rclone lsd jccrypt:

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

[archive]
type = internetarchive
access_key_id = XXX
secret_access_key = XXX

[google]
type = drive
client_id = XXX
client_secret = XXX
scope = drive
token = XXX
team_drive =

[jottacloud]
type = jottacloud
configVersion = 1
client_id = XXX
client_secret =
tokenURL = https://id.jottacloud.com/auth/realms/jottacloud/protocol/openid-connect/token
token = XXX

[odcrypt]
type = crypt
remote = opendrive:crypt
password = XXX
password2 = XXX

[odwebdav]
type = webdav
url = https://webdav.opendrive.com
vendor = other
user = XXX
pass = XXX

[opendrive]
type = opendrive
username = XXX
password = XXX

[wdcrypt]
type = crypt
remote = odwebdav:crypt
password = XXX
password2 = XXX
### Double check the config for sensitive info before posting publicly
ubuntu@instance-20230529-1035:~$ rclone lsd jccrypt:
2023/10/13 17:10:35 Failed to create file system for "jccrypt:": failed to make remote "jottacloud:crypt" to wrap: read metadata failed: Get "https://jfs.jottacloud.com/jfs/651b77422be5410133bead3e/Jotta/Archive/crypt": read tcp 10.0.0.33:48370->185.179.130.30:443: read: connection reset by peer
ubuntu@instance-20230529-1035:~$ rclone config redacted
[archive]
type = internetarchive
access_key_id = XXX
secret_access_key = XXX

[google]
type = drive
client_id = XXX
client_secret = XXX
scope = drive
token = XXX
team_drive =

[jccrypt]
type = crypt
remote = jottacloud:crypt
password = XXX
password2 = XXX

[jottacloud]
type = jottacloud
configVersion = 1
client_id = XXX
client_secret =
tokenURL = https://id.jottacloud.com/auth/realms/jottacloud/protocol/openid-connect/token
token = XXX
device = Jotta
mountpoint = Archive

[odcrypt]
type = crypt
remote = opendrive:crypt
password = XXX
password2 = XXX

[odwebdav]
type = webdav
url = https://webdav.opendrive.com
vendor = other
user = XXX
pass = XXX

[opendrive]
type = opendrive
username = XXX
password = XXX

[wdcrypt]
type = crypt
remote = odwebdav:crypt
password = XXX
password2 = XXX

A log from the command that you were trying to run with the -vv flag

https://pastebin.com/tJcq67Kq
2

as a workaround, might try --bind

and to keep the logs shorter
--retries=1 --low-level-retries=1

3

Hi can you explain a bit further please or give an example or a command to bind to that interface? All remotes except for Jotta work as normal

4

did you check the documentation?
and many examples in the forum?

5

I didn't realize it was an environment flag - I thought you were talking about linux bind function. I figured it out

6

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