Invalid 'access_token' with pCloud

[TooNetCreation]

What is the problem you are having with rclone?

I'm trying to use rclone with pCloud storage service. I have folowed these steps :

• https://rclone.org/pcloud/
• https://rclone.org/remote_setup/

The configuration file looks good at the end of the process but I get error message when I launch commands. I get this:

2020/10/10 17:23:22 ERROR : : error listing: couldn't list files: pcloud error: Invalid 'access_token' provided. (2094) 2020/10/10 17:23:22 Failed to ls with 2 errors: last error was: couldn't list files: pcloud error: Invalid 'access_token' provided. (2094)

What is your rclone version (output from rclone version)

Latest release

Which OS you are using and how many bits (eg Windows 7, 64 bit)

Desktop machine : Windows 10 64 vits
Headless server : Linux

Which cloud storage system are you using? (eg Google Drive)

pCloud

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone ls remote:/

The rclone config contents with secrets removed.

[remote]
type = pcloud
token = {"access_token":"MY_ACCESS_TOKEN","token_type":"bearer","expiry":"0001-01-01T00:00:00Z"}

A log from the command with the -vv flag

2020/10/10 17:39:14 DEBUG : rclone: Version "v1.53.1" starting with parameters ["rclone" "ls" "remote:/" "-vv"]
2020/10/10 17:39:14 DEBUG : Using config file from ".config/rclone/rclone.conf"
2020/10/10 17:39:14 DEBUG : Creating backend with remote "remote:/"
2020/10/10 17:39:14 DEBUG : fs cache: renaming cache item "remote:/" to be canonical "remote:"
2020/10/10 17:39:14 ERROR : : error listing: couldn't list files: pcloud error: Invalid 'access_token' provided. (2094)
2020/10/10 17:39:14 DEBUG : 3 go routines active
2020/10/10 17:39:14 Failed to ls with 2 errors: last error was: couldn't list files: pcloud error: Invalid 'access_token' provided. (2094)

[TooNetCreation]

Just for info, I did the same config with DROPBOX and GOOGLE DRIVE and works fine, I can list folders etc...

But failed with PCLOUD.

[Animosity022]

What happens when you authorize the remote?

rclone authorize pcloud

and get a new token?

[TooNetCreation]

here is what happens.
from my personal laptop (with web browser) I do the rclone authorize pcloud command, and then I get :

1. I'm redirected to pcloud web to authenticate : step 1 in picture below
2. after login I get this : step 2 in picture below
3. then when I come back on my command I get the code : step 3 in picture below

4. after that, I add just this code to rclone conf file.

[hpi]

I have same problem. I get same error when I do in linux

$ ./rclone ls pcloud:/
2020/10/11 17:24:13 ERROR : : error listing: couldn't list files: pcloud error: Invalid 'access_token' provided. (2094)
2020/10/11 17:24:13 Failed to ls with 2 errors: last error was: couldn't list files: pcloud error: Invalid 'access_token' provided. (2094)

But when I use Windows machine where I created the token, it works - I can list files in pcloud. The token is exactly same in both machines, Windows works and linux not.

Btw, I did not do this part in installation because I don't have root access:

sudo cp rclone /usr/bin/
sudo chown root:root /usr/bin/rclone
sudo chmod 755 /usr/bin/rclone

I think it is not important.

Version rclone-v1.53.1-linux-amd64 and rclone-v1.53.1-windows-amd64.

[Animosity022]

I have no issues on a Linux machine as I just tested:

felix@gemini:~$ rclone ls PC:
 22250443 Getting started with pCloud.pdf
  6319438 My Videos/pCloud.mp4
  1442376 My Music/Demo Audio 2.mp3
  6698872 My Music/GotJoy.mp3
 28096964 My Music/Lovely Day.wav
 11252576 My Music/Momentum.mp3
   666846 My Pictures/friends.jpg
   189628 My Pictures/happy-family.jpg
    32905 My Pictures/in-the-sky.jpg
   500130 My Pictures/lovers.jpg
   238222 My Pictures/romance.jpg
   162388 My Pictures/sweet.jpg
felix@gemini:~$ rclone version
rclone v1.53.1
- os/arch: linux/amd64
- go version: go1.15

[hpi]

Update: It started to work now. I had to choose advanced config in rclone config and then choose 2 / EU region. All other settings default, except token of course.

Now my ~/.config/rclone/rclone.conf looks like this:

[pcloud]
type = pcloud
token = {"access_token":"xxx","token_type":"bearer","expiry":"0001-01-01T00:00:00Z"}
hostname = eapi.pcloud.com

[Animosity022]

Are you in the EU region?

[TooNetCreation]

for me yes I'm in France

[TooNetCreation]

OK I test it right now and I come back here to post result

[Animosity022]

Yes, you need to use the EU when you authorize:

pCloud

And for the config too in the advanced options.

[TooNetCreation]

yes works fine now.
so for info, from EU, here is a correct conf file :

[remote]
type = pcloud
hostname = eapi.pcloud.com
token = {"access_token":"TOKEN","token_type":"bearer","expiry":"0001-01-01T00:00:00Z"} 

Thanks for helping

[Animosity022]

I keep forgetting that they added another region. Perhaps a documentation update might help as well.

[ncw (Nick Craig-Wood)]

It is supposed to detect the region automatically.

Ah, but this detection won't work with rclone authorise...

If you had made the config file locally then copied it, that would have worked I think.

[hpi]

Yes, documentation and also this region question should be moved from advanced configuration to the standard one.