Failed to copy: failed to open source object: NoSuchKey: The specified key does not exist

What is the problem you are having with rclone?

Failed to copy: failed to open source object: NoSuchKey: The specified key does not exist.

Run the command 'rclone version' and share the full output of the command.

C:\minio>rclone version
rclone v1.58.1
- os/version: Microsoft Windows Server 2019 Standard 1809 (64 bit)
- os/kernel: 10.0.17763.2803 (x86_64)
- os/type: windows
- os/arch: amd64
- go/version: go1.17.9
- go/linking: dynamic
- go/tags: cmount

Which cloud storage system are you using? (eg Google Drive)

MinIO

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone sync -P clnode16:0365-jenningsrealestate-mail sppag21:jenningsrealestate-mail-2nd

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

C:\minio>rclone config redacted
Usage:
  rclone config [flags]
  rclone config [command]

Available Commands:
  create      Create a new remote with name, type and options.
  delete      Delete an existing remote.
  disconnect  Disconnects user from remote
  dump        Dump the config file as JSON.
  file        Show path of configuration file in use.
  password    Update password in an existing remote.
  paths       Show paths used for configuration, cache, temp etc.
  providers   List in JSON format all the providers and options.
  reconnect   Re-authenticates user with remote.
  show        Print (decrypted) config file, or the config for a single remote.
  touch       Ensure configuration file exists.
  update      Update options in an existing remote.
  userinfo    Prints info about logged in user of remote.

Flags:
  -h, --help   help for config

Additional help topics:
  rclone config edit       Enter an interactive configuration session.

Use "rclone [command] --help" for more information about a command.
Use "rclone help flags" for to see the global flags.
Use "rclone help backends" for a list of supported services.
Command config needs 0 arguments maximum: you provided 1 non flag arguments: ["redacted"]

A log from the command that you were trying to run with the -vv flag

C:\minio>rclone sync -P clnode16:0365-jenningsrealestate-mail sppag21:jenningsrealestate-mail-2nd -vv
2024/07/17 12:28:39 DEBUG : rclone: Version "v1.58.1" starting with parameters ["rclone" "sync" "-P" "clnode16:0365-jenningsrealestate-mail" "sppag21:jenningsrealestate-mail-2nd" "-vv"]
2024/07/17 12:28:39 DEBUG : Creating backend with remote "clnode16:0365-jenningsrealestate-mail"
2024/07/17 12:28:39 DEBUG : Using config file from "C:\\Users\\hdinavahi\\AppData\\Roaming\\rclone\\rclone.conf"
2024/07/17 12:28:39 DEBUG : Creating backend with remote "sppag21:jenningsrealestate-mail-2nd"
2024-07-17 12:28:41 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/RepositoryLock/dfed67f11f4d4b25974eee66138cb046_bf18417bb1784c87aae238cb72b378eb: Modification times differ by -25h59m57s: 2024-07-17 14:59:53 +0000 UTC, 2024-07-16 08:59:56 -0400 EDT
2024-07-17 12:28:41 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/RepositoryLock/dfed67f11f4d4b25974eee66138cb046_bf18417bb1784c87aae238cb72b378eb: md5 = 04aef53578cea9ec51102b76e61a456e (S3 bucket 0365-jenningsrealestate-mail)
2024-07-17 12:28:41 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/RepositoryLock/dfed67f11f4d4b25974eee66138cb046_bf18417bb1784c87aae238cb72b378eb: md5 = 0bdd2620df4cba816a92c660f44f7639 (S3 bucket jenningsrealestate-mail-2nd)
2024-07-17 12:28:41 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/RepositoryLock/dfed67f11f4d4b25974eee66138cb046_bf18417bb1784c87aae238cb72b378eb: md5 differ
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Encryption/BackupKeys.00000000: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CommonInfo/RestorePoints/160bcb65938349779c2ee101b01562d3: Sizes differ (src 1471 vs dst 1439)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CommonInfo/RepositoryConfig.00000001: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CommonInfo/RepositoryConfig.00000001: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CommonInfo/Organizations: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Encryption/BackupKeys.00000000: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/AccountMailbox: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CriticalDataBackup/Encryption/BackupKeys.00000000: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CriticalDataBackup/CommonInfo/Organizations: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CriticalDataBackup/CommonInfo/RepositoryConfig.00000001: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/RestorePointObjects/647d838ac09a421f8a90e870c617fdb8: Sizes differ (src 2127 vs dst 2095)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/6f7618819879429ab69ef347cf3a35f5: Sizes differ (src 3759 vs dst 3727)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CommonInfo/Organizations: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/AccountMailbox: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CriticalDataBackup/Encryption/BackupKeys.00000000: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CriticalDataBackup/CommonInfo/Organizations: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/CriticalDataBackup/CommonInfo/RepositoryConfig.00000001: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/12ff085a2c6f4c65ad961e39e5d8dcff/Folders/f6a638ac7ac043a0a53da36a491d5bc2: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/12ff085a2c6f4c65ad961e39e5d8dcff/Folders/f6a638ac7ac043a0a53da36a491d5bc2: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/12ff085a2c6f4c65ad961e39e5d8dcff/FoldersHistory/bec01866f669465fbebefab448ba0f9f: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/12ff085a2c6f4c65ad961e39e5d8dcff/FoldersHistory/bec01866f669465fbebefab448ba0f9f: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/0cc6a1d1177642d597c041dac49088e3/Folders/84f6dc7dd6cc47e5b89cafe5ef0e13ee: Size and modification time the same (differ by 0s, within tolerance 1ns)
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/0cc6a1d1177642d597c041dac49088e3/Folders/84f6dc7dd6cc47e5b89cafe5ef0e13ee: Unchanged skipping
2024-07-17 12:28:44 DEBUG : Veeam/Backup365/JenningsRealEstate-Mail/Organizations/7fffc229b5fa4e7dbf9197410a3f63e8/Mailboxes/14db318e156e4f46ae8338f26c9426c5/Folders/6f415aa945de4e16a5c6f66d33cdcfdc: Size and modification time the same (differ by 0s, within tolerance 1ns)

welcome to the forum,

sorry, did not see that in the debug log?

that is because you are running an old version of rclone.

  1. rclone selfupdate
  2. rclone config redacted

What would be the latest version for windows server 2019. Could you provide a link to download the file for same.

based on what you posted, https://downloads.rclone.org/rclone-current-windows-amd64.zip

for more details
Windows installation

Updated the rclone verison to latest, however the issue still exists.

ok, we are making progress...

about the debug log you posted, looks good, no errors???

please post the output of:

  • rclone version
  • rclone config redacted
  • debug log that shows the error

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