Existing Onedrive files "can not be found"

Help and Support
1

What is the problem you are having with rclone?

After installing and configuring, will access remote but says that files "cannot be found".
									
History
-------
1. Installed rclone v1.69.2 windows and configured my onedrive personal account.
2. To test that it worked, attempted to copy a small folder on the onedrive, thus:
    rclone copy ipsOnedrive:Documents d:\ -vv
3. Result as follows:

#### Run the command 'rclone version' and share the full output of the command.

rclone v1.69.2
- os/version: Microsoft Windows 11 Home 21H2 21H2 (64 bit)
- os/kernel: 10.0.22000.2538 (x86_64)
- os/type: windows
- os/arch: amd64
- go/version: go1.24.2
- go/linking: static
- go/tags: cmount

####  Which cloud storage system are you using? (eg Google Drive)
Onedrive


#### The command you were trying to run (eg `rclone copy /tmp remote:tmp`)  
<!--  You should use 3 backticks to begin and end your paste to make it readable.   -->

rclone copy ipsOnedrive:Documents d:\ -vv



#### Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.
<!--  You should use 3 backticks to begin and end your paste to make it readable.   -->

[ipsOnedrive]
type = onedrive
drive_type = personal
access_scopes = Files.Read Files.Read.All Sites.Read.All offline_access
description = IPS Onedrive cloud
token = XXX
drive_id = XXX```

A log from the command that you were trying to run with the -vv flag

C:\rclone-v1.69.2-windows-amd64>rclone copy ipsOnedrive:Documents d:\
2025/05/20 09:14:10 ERROR : iceneEdit.docx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:10 ERROR : Presentation1.pptx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:10 ERROR : New Text Document.txt: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:10 ERROR : Attempt 1/3 failed with 3 errors and: The system cannot find the file specified.
2025/05/20 09:14:10 ERROR : iceneEdit.docx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:10 ERROR : Presentation1.pptx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:10 ERROR : New Text Document.txt: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:10 ERROR : Attempt 2/3 failed with 3 errors and: The system cannot find the file specified.
2025/05/20 09:14:11 ERROR : iceneEdit.docx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:11 ERROR : Presentation1.pptx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:11 ERROR : New Text Document.txt: Failed to copy: The system cannot find the file specified.
2025/05/20 09:14:11 ERROR : Attempt 3/3 failed with 3 errors and: The system cannot find the file specified.
2025/05/20 09:14:11 NOTICE: Failed to copy with 3 errors: last error was: The system cannot find the file specified.

C:\rclone-v1.69.2-windows-amd64>rclone copy ipsOnedrive:Documents d:
2025/05/20 09:15:20 ERROR : Presentation1.pptx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:20 ERROR : iceneEdit.docx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:20 ERROR : New Text Document.txt: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:20 ERROR : Attempt 1/3 failed with 3 errors and: The system cannot find the file specified.
2025/05/20 09:15:20 ERROR : iceneEdit.docx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:20 ERROR : Presentation1.pptx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:20 ERROR : New Text Document.txt: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:20 ERROR : Attempt 2/3 failed with 3 errors and: The system cannot find the file specified.
2025/05/20 09:15:21 ERROR : iceneEdit.docx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:21 ERROR : Presentation1.pptx: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:21 ERROR : New Text Document.txt: Failed to copy: The system cannot find the file specified.
2025/05/20 09:15:21 ERROR : Attempt 3/3 failed with 3 errors and: The system cannot find the file specified.
2025/05/20 09:15:21 NOTICE: Failed to copy with 3 errors: last error was: The system cannot find the file specified.

C:\rclone-v1.69.2-windows-amd64>rclone ls ipsOnedrive:Documents
     3912 New Text Document.txt
    34555 Presentation1.pptx
    13694 iceneEdit.docx
2

welcome to the forum,

i suggest to try some basic debugging:

  • "A log from the command that you were trying to run with the -vv flag"
  • create a new remote, using default values
  • test using another folder, not Documents
  • test only using simple text file
  • to keep the log smaller, use --retries=1
  • imho, d: is not good syntax, should specify the fullpath. for root of drive, use d:\
3

Thanks very much for your help. Now resolved. The cause was attempt to copy to root of d: drive - apparently intercepted by anti-virus sw on my pc. Copy to named folder worked perfectly.