Error when copying from ACD to Hubic

Help and Support
1

I’m trying to copy a 25GB file from ACD to Hubic and have been unsuccessful due to HTTP Error 503 (which I read is a problem for Hubic). However, I noticed one particular error after transferring 24%:
ERROR : AcerRecoveryUSBImage.bin: Failed to copy: invalid character ‘<’ looking for beginning of value

Not sure if this is due to HTTP Header? Will try to use -vv to a log file and see if this occurs again. Any suggestion is much appreciated. Thanks!

2

I’m encountering the same error again, not sure how to view what the actual error is even when I use -vv
" Failed to create file system for “hub:default/ABC”: error authenticating swift connection: invalid character ‘<’ looking for beginning of value".

Anyway to look at what the HTTPRequest and HTTPResponse string?
Thanks.

3

This will be hubic returning an HTML page instead of the JSON blob rclone is expecting.

You can see the full info if you use -vv --dump-bodies but don’t do that while transferring big files!

4

I also “often” have the same error: Failed to create file system for “hubiC:default/webcam/2017.08.20/”: error authenticating swift connection: invalid character ‘<’ looking for beginning of value

In my case I use a cron job every 5 minutes to upload a picture. When the failure happens I get an email so it is easy to track them.

I note that I get the error in 3.29% of file uploads. What is very strange is WHEN I get the errors.
I made some data collection over 16 days. On the graph Y: the time the error email is sent and X: the number of messages (errors).
00:00 ****************
00:10 *
00:25 *****
00:26 ***
00:35 *
00:40 *
00:45 *
01:00 *
04:00 ***************
04:25 **
04:26 *****
04:36 **
04:41 *
08:00 ***************
08:10 *
12:00 ***************
13:05 *
13:10 *
13:15 *
13:20 *
13:25 **
15:16 *
16:00 *****************
16:15 *
16:16 *
16:26 ****
16:30 *
16:35 **
16:45 **
18:00 *
20:00 ****************
20:05 *
20:15 *
20:25 **
20:26 ***
20:35 **
20:40 ***
20:45 **
20:46 *

You can note that the error does not happen at random time. But most frequently at 0, 4, 8, 12, 16 and 20 hours.

  • Could it be related to rclone refreshing the authorisation at those times?
  • or hubiC is doing some maintenance tasks every 4 hours?

Is it possible to tell rclone to try again in case this error occurs?
Or do I have to manage the retry on my side?

5

I modified my cron job to use “rclone copy -vv --dump-bodies ...” to get the client/server exchange traces.
I often get the problem and always at 0h00 4h00 8h00 12h00 16h00 and 20h00.
The HTML web page I get instead of the expected JSON is also always the same. It is https://hubic.com/

I suspect the problem to be on the hubiC server side. I am no sure it is possible to do something on the client side.

1 Like