Error sync "dial tcp 162.125.5.8:443: i/o timeout"

GuilhermeKB · May 5, 2020, 2:09pm

What is the problem you are having with rclone?

rclone is not synchronizing

What is your rclone version (output from `rclone version`)

rclone v1.50.2

os/arch: linux/amd64
go version: go1.13.4

Which OS you are using and how many bits (eg Windows 7, 64 bit)

Ubuntu 16.04.4 LTS \n \l, 64 bit

Which cloud storage system are you using? (eg Google Drive)

Dropbox

The command you were trying to run (eg `rclone copy /tmp remote:tmp`)

<if ! pgrep rclone > /dev/null; then touch /root/Dropbox/SERVERS/fileserver/rclone.chk; /usr/bin/rclone copy /root/Dropbox/SERVERS Dropbox:/SERVERS --exclude-if-present .ignore --copy-links --log-file /var/log/rclone.log --log-level DEBUG; fi>

A log from the command with the `-vv` flag (eg output from `rclone -vv copy /tmp remote:tmp`)

"2020/05/05 11:08:27 DEBUG : pacer: low level retry 1/1 (error Post
https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:08:27 DEBUG : fileserver/rclone.chk: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10
2020/05/05 11:08:27 DEBUG : pacer: low level retry 1/1 (error Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:08:27 DEBUG : fileserver/testesync: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10
2020/05/05 11:08:29 DEBUG : pacer: low level retry 1/1 (error Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:08:29 DEBUG : fileserver/data/teste.txt: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10
2020/05/05 11:08:29 DEBUG : pacer: low level retry 1/1 (error Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:08:29 DEBUG : fileserver/data/testesync: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10"

asdffdsa · May 5, 2020, 2:11pm

hello and welcome to the forum,

you are using an old version of rclone, you should update to v1.51.0

GuilhermeKB · May 5, 2020, 2:14pm

I will update and then return here

GuilhermeKB · May 5, 2020, 2:16pm

I just need to execute: <dpkg -i rclone-v1.51.0-linux-amd64.deb> and then it's OK?

asdffdsa · May 5, 2020, 2:18pm

i am not a linux export.

i used
https://rclone.org/downloads/
curl https://rclone.org/install.sh | sudo bash

or download the executable file, no install needed
https://downloads.rclone.org/v1.51.0/rclone-v1.51.0-linux-amd64.zip

GuilhermeKB · May 5, 2020, 2:25pm

log:
root@fileserver:~# cat /var/log/debugRc.log | grep erro
2020/05/05 11:23:35 DEBUG : pacer: low level retry 1/1 (error Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:23:35 DEBUG : fileserver/rclone.chk: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:23:35 DEBUG : pacer: low level retry 1/1 (error Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:23:35 DEBUG : fileserver/testesync: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:23:37 DEBUG : pacer: low level retry 1/1 (error Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:23:37 DEBUG : fileserver/data/teste.txt: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:23:37 DEBUG : pacer: low level retry 1/1 (error Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:23:37 DEBUG : fileserver/data/testesync: Received error: upload failed: Post https://content.dropboxapi.com/2/files/upload: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:23:43 ERROR : fileserver/data/users: error reading destination directory:

rclone version
rclone v1.51.0

os/arch: linux/amd64
go version: go1.13.7

GuilhermeKB · May 5, 2020, 2:27pm

another part of log:
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/COBB.jpg: Size and modification time the same (differ by -714.641ms, within tolerance 1s)
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/COBB.jpg: Unchanged skipping
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/correios.jpg: Size and modification time the same (differ by -670.6396ms, within tolerance 1s)
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/correios.jpg: Unchanged skipping
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/geap.JPG: Size and modification time the same (differ by -726.6414ms, within tolerance 1s)
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/geap.JPG: Unchanged skipping
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/Bradesco.jpg: Size and modification time the same (differ by -722.6413ms, within tolerance 1s)
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/Bradesco.jpg: Unchanged skipping
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/logo_rs.jpg: Size and modification time the same (differ by -730.6416ms, within tolerance 1s)
2020/05/05 11:22:40 DEBUG : fileserver/data/policies/atualizatasy/padrao/logo_rs.jpg: Unchanged skipping

nothing more are synchronizing, I don't know why

ncw · May 5, 2020, 2:42pm

Can you do a small sync, just a few files and post the complete log with -vv please? That would help - thanks!

GuilhermeKB · May 5, 2020, 3:04pm

root@fileserver:~# tail -f /var/log/rctest.log 
2020/05/05 11:47:43 DEBUG : rclone: Version "v1.51.0" starting with parameters ["/usr/bin/rclone" "copy" "-vv" "/root/Dropbox/SERVERS/fileserver/data/policies/" "Dropbox:/SERVERS/fileserver/data/" "--exclude-if-present" ".ignore" "--copy-links" "--log-file" "/var/log/rctest.log"]
2020/05/05 11:47:43 DEBUG : Using config file from "/root/.config/rclone/rclone.conf"
2020/05/05 11:47:45 DEBUG : Dropbox root 'SERVERS/fileserver/data': Using root namespace "5824135392"
2020/05/05 11:47:48 INFO  : Dropbox root 'SERVERS/fileserver/data': Waiting for checks to finish
2020/05/05 11:47:48 INFO  : Dropbox root 'SERVERS/fileserver/data': Waiting for transfers to finish
2020/05/05 11:48:45 INFO  : 
Transferred:   	         0 / 208.038 MBytes, 0%, 0 Bytes/s, ETA -
Transferred:            0 / 66, 0%
Elapsed time:        57.7s
Transferring:
 *                                     teste.txt:  0% /6, 0/s, -
 *                              atalhos/Tasy.lnk:  0% /826, 0/s, -
 *                       Catalogo_Documentos.bat:  0% /304, 0/s, -
 *                      Atualiza-Tasy-TS2012.bat:  0% /694, 0/s, -

2020/05/05 11:48:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:48:48 DEBUG : pacer: Rate limited, increasing sleep to 20ms
2020/05/05 11:48:48 DEBUG : Catalogo_Documentos.bat: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:48:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:48:48 DEBUG : pacer: Rate limited, increasing sleep to 40ms
2020/05/05 11:48:48 DEBUG : Atualiza-Tasy-TS2012.bat: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:48:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:48:48 DEBUG : pacer: Rate limited, increasing sleep to 80ms
2020/05/05 11:48:48 DEBUG : teste.txt: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:48:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:48:48 DEBUG : pacer: Rate limited, increasing sleep to 160ms
2020/05/05 11:48:48 DEBUG : atalhos/Tasy.lnk: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 1/10
2020/05/05 11:49:45 INFO  : 
Transferred:   	         0 / 208.038 MBytes, 0%, 0 Bytes/s, ETA -
Transferred:            0 / 66, 0%
Elapsed time:      1m57.7s
Transferring:
 *                                     teste.txt:  0% /6, 0/s, -
 *                              atalhos/Tasy.lnk:  0% /826, 0/s, -
 *                       Catalogo_Documentos.bat:  0% /304, 0/s, -
 *                      Atualiza-Tasy-TS2012.bat:  0% /694, 0/s, -

2020/05/05 11:49:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:49:48 DEBUG : pacer: Rate limited, increasing sleep to 320ms
2020/05/05 11:49:48 DEBUG : Catalogo_Documentos.bat: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10
2020/05/05 11:49:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:49:48 DEBUG : pacer: Rate limited, increasing sleep to 640ms
2020/05/05 11:49:48 DEBUG : Atualiza-Tasy-TS2012.bat: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10
2020/05/05 11:49:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:49:48 DEBUG : pacer: Rate limited, increasing sleep to 1.28s
2020/05/05 11:49:48 DEBUG : teste.txt: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10
2020/05/05 11:49:48 DEBUG : pacer: low level retry 1/1 (error Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout)
2020/05/05 11:49:48 DEBUG : pacer: Rate limited, increasing sleep to 2s
2020/05/05 11:49:48 DEBUG : atalhos/Tasy.lnk: Received error: upload failed: Post `https://content.dropboxapi.com/2/files/upload`: dial tcp 162.125.5.8:443: i/o timeout - low level retry 2/10
2020/05/05 11:50:45 INFO  : 
Transferred:   	         0 / 208.038 MBytes, 0%, 0 Bytes/s, ETA -
Transferred:            0 / 66, 0%
Elapsed time:      2m57.7s
Transferring:
 *                                     teste.txt:  0% /6, 0/s, -
 *                              atalhos/Tasy.lnk:  0% /826, 0/s, -
 *                       Catalogo_Documentos.bat:  0% /304, 0/s, -
 *                      Atualiza-Tasy-TS2012.bat:  0% /694, 0/s, -

GuilhermeKB · May 5, 2020, 3:15pm

Maybe this ping cause this error?
<ping 162.125.5.8>
PING 162.125.5.8 (162.125.5.8) 56(84) bytes of data.

--->It returns nothing when I try ping from this Server. I use rclone on other Servers, they normally sync to the same Dropbox account and are pinging.

Animosity022 · May 5, 2020, 3:35pm

Seems like you have some networking issues I would guess.

ncw · May 6, 2020, 11:23am

Yes this does look like some kind of networking error. It is clearly working a bit but your computer has problems contacting https://content.dropboxapi.com - what do you see if you look at that in the browser?

What happens if you do this

curl https://content.dropboxapi.com/

The answer should be

{"error": "Not Found"}

I can see that the server you are using works OK

 curl --connect-to content.dropboxapi.com:443:162.125.5.8:443 https://content.dropboxapi.com/
{"error": "Not Found"}

GuilhermeKB · May 6, 2020, 12:00pm

Yes, It was a problem on the Server network. My team fixed the problem with this Server. Because he couldn't even find the Ubuntu repository to perform the update. Now, I tested and it's OK. Thanks guys!

system · May 9, 2020, 12:02pm

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