Dropbox Business - How to Access Team Folder

What is the problem you are having with rclone?

Hello - I've read through the rclone dropbox instructions as well posts from other posters regarding this topic, but I'm unable to figure out what the issue is when trying to access team folders. I'm able to impersonate users dropbox personal folders but when trying to access teams folders, it doesn't appear to be working.

Run the command 'rclone version' and share the full output of the command.

Here's the version of rclone for windows version that's used. I recently installed rclone so it should be the latest.

rclone v1.67.0

  • os/version: Microsoft Windows Server 2022 Datacenter 21H2 (64 bit)
  • os/kernel: 10.0.20348.2461 (x86_64)
  • os/type: windows
  • os/arch: amd64
  • go/version: go1.22.4
  • go/linking: static
  • go/tags: cmount

-->

Which cloud storage system are you using? (eg Google Drive)

Dropbox Business

Here are two commands. The first command to list all files from team folders associated with the user being impersonated. The second command to list the user's own files. In both commands, the files returned are from the user's own personal dropbox folder and not from the team's folder.

 rclone lsf --dropbox-impersonate userx@test.com dropbox:\
 rclone lsf --dropbox-impersonate userx@test.com dropbox:

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

rclone config redacted
[dropbox]
type = dropbox
client_id = XXX
client_secret = XXX
token = XXX

A log from the command that you were trying to run with the -vv flag

#### using slash for team folder:

rclone lsf -vv --dropbox-impersonate userx@test.com dropbox:/
2024/07/02 14:11:49 DEBUG : rclone: Version "v1.67.0" starting with parameters ["C:\\Users\\Administrator\\AppData\\Local\\Microsoft\\WinGet\\Links\\rclone.exe" "lsf" "-vv" "--dropbox-impersonate" "userx@test.com" "dropbox:/"]
2024/07/02 14:11:49 DEBUG : Creating backend with remote "dropbox:/"
2024/07/02 14:11:49 DEBUG : Using config file from "C:\\Users\\Administrator\\AppData\\Roaming\\rclone\\rclone.conf"
2024/07/02 14:11:49 DEBUG : dropbox: detected overridden config - adding "{kJW33}" suffix to name
2024/07/02 14:11:53 DEBUG : Dropbox root '': Using root namespace "6810501264"
2024/07/02 14:11:53 DEBUG : fs cache: renaming cache item "dropbox:/" to be canonical "dropbox{kJW33}:"
Test User1's Files/
Test User2's files/
Test User3's files/
Test User4's files/
2024/07/02 14:11:53 DEBUG : 6 go routines active
2024/07/02 14:11:53 INFO  : Dropbox root '': Committing uploads - please wait...

#### without slash for personal folder

rclone lsf -vv --dropbox-impersonate userx@test.com dropbox:
2024/07/02 14:07:42 DEBUG : rclone: Version "v1.67.0" starting with parameters ["C:\\Users\\Administrator\\AppData\\Local\\Microsoft\\WinGet\\Links\\rclone.exe" "lsf" "-vv" "--dropbox-impersonate" "userx@test.com" "dropbox:"]
2024/07/02 14:07:43 DEBUG : Creating backend with remote "dropbox:"
2024/07/02 14:07:43 DEBUG : Using config file from "C:\\Users\\Administrator\\AppData\\Roaming\\rclone\\rclone.conf"
2024/07/02 14:07:43 DEBUG : dropbox: detected overridden config - adding "{kJW33}" suffix to name
2024/07/02 14:07:43 DEBUG : fs cache: renaming cache item "dropbox:" to be canonical "dropbox{kJW33}:"
Test User1's Files/
Test User2's files/
Test User3's files/
Test User4's files/
2024/07/02 14:07:44 DEBUG : 6 go routines active
2024/07/02 14:07:44 INFO  : Dropbox root '': Committing uploads - please wait...

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