# Using Box.com over FTP problems

**URL:** <https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313>\
**Category:** Suspected Bug\
**Created:** [April 7, 2018, 10:44am UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313 "2018-04-07T10:44:11Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Joe\_Oliveiro](https://forum.rclone.org/letter_avatar_proxy/v4/letter/j/a9adbd/32.png) [@Joe\_Oliveiro](https://forum.rclone.org/u/Joe_Oliveiro)\
**Post date:** [April 7, 2018, 10:44am UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313/1 "2018-04-07T10:44:11Z")

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I’m not sure if this is an issue with FTP in general or using [Box.com](http://Box.com)’s FTP implementation with rclone.  
It seems to not be creating directories.

2018/04/07 12:43:21 ERROR : Scene\_029\_Toy\_Story/Images\_Scene029/Gallery\_Scene029/BaDoink.com\_Jenna\_J\_Ross\_Toy\_Story\_IMG001.jpg: Failed to copy: Put mkParentDir failed: mkdir “Filezilla/01\_BADOINK\_HD\_ASSETS/Scene\_029\_Toy\_Story/Images\_Scene029/Gallery\_Scene029” failed: 450 Non-existing file  
2018/04/07 12:43:22 ERROR : Scene\_023\_Blacklisted/Images\_Scene023/Magazine\_Thumbs/03\_330x400.jpg: Failed to copy: Put mkParentDir failed: mkdir “Filezilla/01\_BADOINK\_HD\_ASSETS/Scene\_023\_Blacklisted/Images\_Scene023/Magazine\_Thumbs” failed: 450 Non-existing file

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**Author:** ![ncw](https://forum.rclone.org/user_avatar/forum.rclone.org/ncw/32/18_2.png) [@ncw](https://forum.rclone.org/u/ncw)\
**Post date:** [April 8, 2018, 5:13pm UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313/2 "2018-04-08T17:13:13Z")

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> [@Joe\_Oliveiro](#):
>
> 2018/04/07 12:43:21 ERROR : Scene\_029\_Toy\_Story/Images\_Scene029/Gallery\_Scene029/BaDoink.com\_Jenna\_J\_Ross\_Toy\_Story\_IMG001.jpg: Failed to copy: Put mkParentDir failed: mkdir “Filezilla/01\_BADOINK\_HD\_ASSETS/Scene\_029\_Toy\_Story/Images\_Scene029/Gallery\_Scene029” failed: 450 Non-existing file

What that is saying is that it is having trouble creating the parent directory for an upload.

However what is failing is the test to see if the directory exists.... I wonder if box is returning error 450 instead of error 550 here like it is supposed to... Error 550 is what rclone is expecting when it tries to list a non existent directory and that is `550	Requested action not taken. File unavailable (e.g., file not found, no access)` however error 450 is `450	Requested file action not taken.`...

Can you try this work-around?

[https://beta.rclone.org/v1.40-057-g4fd65ddb-fix-box-ftp/](https://beta.rclone.org/v1.40-057-g4fd65ddb-fix-box-ftp/) (uploaded in 15-30 mins)

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**Author:** ![ncw](https://forum.rclone.org/user_avatar/forum.rclone.org/ncw/32/18_2.png) [@ncw](https://forum.rclone.org/u/ncw)\
**Post date:** [April 21, 2018, 8:15am UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313/3 "2018-04-21T08:15:47Z")

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Dit that work-around work? Just wondering whether to merge it or not.

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**Author:** ![ncw](https://forum.rclone.org/user_avatar/forum.rclone.org/ncw/32/18_2.png) [@ncw](https://forum.rclone.org/u/ncw)\
**Post date:** [April 26, 2018, 2:00pm UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313/4 "2018-04-26T14:00:59Z")

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I decided to merge the fix anyway

[https://beta.rclone.org/v1.40-126-gae562b5a/](https://beta.rclone.org/v1.40-126-gae562b5a/) (uploaded in 15-30 mins)

This will be in [the latest beta](https://beta.rclone.org) from now on and in 1.41.

Let me know if it works!

Thanks

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**Author:** ![Joe\_Oliveiro](https://forum.rclone.org/letter_avatar_proxy/v4/letter/j/a9adbd/32.png) [@Joe\_Oliveiro](https://forum.rclone.org/u/Joe_Oliveiro)\
**Post date:** [April 26, 2018, 3:03pm UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313/5 "2018-04-26T15:03:29Z")

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Sorry about that. I’ve decided to drop box and focus on Dropbox instead. It’s much nicer for the most part.

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**Author:** ![ncw](https://forum.rclone.org/user_avatar/forum.rclone.org/ncw/32/18_2.png) [@ncw](https://forum.rclone.org/u/ncw)\
**Post date:** [April 26, 2018, 3:05pm UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313/6 "2018-04-26T15:05:29Z")

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> [@Joe\_Oliveiro](#):
>
> Sorry about that. I’ve decided to drop box and focus on Dropbox instead. It’s much nicer for the most part.

OK, no worries!

PS I had to read "I’ve decided to drop box and focus on Dropbox" quite a few times before I managed to parse it properly 😉

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**Author:** ![system](https://forum.rclone.org/uploads/default/original/2X/3/39ad3235f6ffec76ccd0c81616bd55697b4c300d.png) [@system](https://forum.rclone.org/u/system)\
**Post date:** [March 4, 2020, 12:44am UTC](https://forum.rclone.org/t/using-box-com-over-ftp-problems/5313/7 "2020-03-04T00:44:31Z")

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Closed on March 4, 2020, 12:44am UTC


