Sync error on all files moving to pcloud (Failed to copy EOF)

I used
rclone copy /path/to/dir remote:copydir to make a copy on pcloud of all my files and that worked fine, however I have not been able to update the copy with rclone sync.

I was getting this error

"2018/06/26 12:10:56 ERROR : filename.txt: Failed to copy: Put https://api.pcloud.com/uploadfile?filename=filename.txt&folderid=1758119824&mtime=1527781635&nopartial=1: read tcp 143.117.118.132:53306->74.120.8.13:443: i/o timeout
"

so I added the flag --timeout 240m (although this error is happening with small as well as large files so I am confused why none will copy)

now the error I’m getting is

"2018/06/26 14:05:17 ERROR : filename.txt: Failed to copy: Put https://api.pcloud.com/uploadfile?filename=filename.txt&folderid=1758130619&mtime=1528722128&nopartial=1: EOF
"

All that is happening is subdirectories are being created within the directory I’m copying on the remote but they are all empty and no files copy?

Edit.
I’m thick, I didn’t realise that there was links in the error until I seen it typed here as a question, apparently log in is required.

Ah, so did you fix your issue? What did you have to do?

I thought I’d be able to work it out from there but I didn’t, so I ran a rclone attempting to sync one file (a small bash script) with
rclone copy -v /path/to/dir/file.sh remote:home/copydir

Hoping the "-v flag would make things clearer. It didn’t. I have truncated the output to exclude most of the per the per-minute updates it was giving me but it was as follows.

2018/06/26 15:07:20 INFO  : pcloud root 'home/heartremodelling': Modify window is 1s
2018/06/26 15:07:21 INFO  : pcloud root 'home/heartremodelling': Waiting for checks to finish
2018/06/26 15:07:21 INFO  : pcloud root 'home/heartremodelling': Waiting for transfers to finish
2018/06/26 15:08:20 INFO  : 
Transferred:    971 Bytes (15 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:        1m1s
Transferring:
 * bowtie.sh

2018/06/26 15:09:20 INFO  : 
Transferred:    971 Bytes (8 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:        2m1s
Transferring:
 * bowtie.sh

2018/06/26 15:10:20 INFO  : 
Transferred:    971 Bytes (5 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:        3m1s
Transferring:
 * bowtie.sh

2018/06/26 15:11:20 INFO  : 
Transferred:    971 Bytes (4 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:        4m1s
Transferring:
 * bowtie.sh



2018/06/26 15:57:20 INFO  : 
Transferred:   9.482 kBytes (3 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:       50m1s
Transferring:
 * bowtie.sh

2018/06/26 15:57:24 ERROR : bowtie.sh: Failed to copy: Put https://api.pcloud.com/uploadfile?filename=bowtie.sh&folderid=1758119824&mtime=1527777244&nopartial=1: net/http: timeout awaiting response headers
2018/06/26 15:57:24 ERROR : Attempt 1/3 failed with 1 errors and: Put https://api.pcloud.com/uploadfile?filename=bowtie.sh&folderid=1758119824&mtime=1527777244&nopartial=1: net/http: timeout awaiting response headers
2018/06/26 15:57:25 INFO  : pcloud root 'home/heartremodelling': Waiting for checks to finish
2018/06/26 15:57:25 INFO  : pcloud root 'home/heartremodelling': Waiting for transfers to finish
2018/06/26 15:58:20 INFO  : 
Transferred:   10.431 kBytes (3 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:       51m1s
Transferring:
 * bowtie.sh


2018/06/26 16:47:30 ERROR : bowtie.sh: Failed to copy: Put https://api.pcloud.com/uploadfile?filename=bowtie.sh&folderid=1758119824&mtime=1527777244&nopartial=1: net/http: timeout awaiting response headers
2018/06/26 16:47:30 ERROR : Attempt 2/3 failed with 1 errors and: Put https://api.pcloud.com/uploadfile?filename=bowtie.sh&folderid=1758119824&mtime=1527777244&nopartial=1: net/http: timeout awaiting response headers
2018/06/26 16:47:30 INFO  : pcloud root 'home/heartremodelling': Waiting for checks to finish
2018/06/26 16:47:30 INFO  : pcloud root 'home/heartremodelling': Waiting for transfers to finish
2018/06/26 16:48:20 INFO  : 
Transferred:   19.913 kBytes (3 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:     1h41m1s
Transferring:
 * bowtie.sh


2018/06/26 17:37:20 INFO  : 
Transferred:   28.447 kBytes (3 Bytes/s)
Errors:                 0
Checks:                 0
Transferred:            0
Elapsed time:     2h30m1s
Transferring:
 * bowtie.sh

2018/06/26 17:37:36 ERROR : bowtie.sh: Failed to copy: Put https://api.pcloud.com/uploadfile?filename=bowtie.sh&folderid=1758119824&mtime=1527777244&nopartial=1: net/http: timeout awaiting response headers
2018/06/26 17:37:36 ERROR : Attempt 3/3 failed with 1 errors and: Put https://api.pcloud.com/uploadfile?filename=bowtie.sh&folderid=1758119824&mtime=1527777244&nopartial=1: net/http: timeout awaiting response headers
2018/06/26 17:37:36 Failed to copy: Put https://api.pcloud.com/uploadfile?filename=bowtie.sh&folderid=1758119824&mtime=1527777244&nopartial=1: net/http: timeout awaiting response headers`

This looks as if your computer is having trouble contacting api.pcloud.com

What happens if you go to https://api.pcloud.com/ in the browser? I see a 404 not found message.

Can you upload files via the website?

I suspect it is some middlebox in the way interfering - do you have a firewall or a proxy or something like that?

Thanks for the help. As I was able to drag and drop folder into pcloud drive on my desktop hadn’t tried the website, when I did I realised that my 2TB allowance was full, I don’t know why it was still letting me copy files across but it’s now working. rclone wasn’t causing the error after all.

Great!

I’m not sure why rclone didn’t come up with a more helpful error though. That is probably down to pcloud though…

Hi
I'm having the same problem.. I am getting hundreds of these, and rclone chewed up all the resources on my machine (All CPU's maxxed out, and most of RAM and swap space used.)

Received error: Put https://api.pcloud.com/uploadfile?filename=Retro+02.db&folderid=4774602904&mtime=1575454668&nopartial=1: write tcp 10.0.0.10:44892->74.120.8.13:443: i/o timeout - low level retry 8/10

I can confirm the API mostly works, the tokens are valid, and the files I am copying include directories, which are visible in the pCloud web gui.

I am strongly suspecting large files cause the problem. I have 'rclone copy' running now using pcloud as the destination and its currently using 90% CPU, and 20GB of memory (16GB memory and 4GB swap.)

Large files never finish, and the system crawls.

I'm currently running


Any ideas?

Start a new post and use the question tag and fill all that out rather than bumping an old post.