Rclone Sync Fails on /Volume

Help and Support
1

What is the problem you are having with rclone?

failed to open directory "": open /Volumes/El Jaguar: operation not permitted
2022-08-01 17:02:06 ERROR : B2 bucket ElJaguar: not deleting files as there were IO errors

Run the command 'rclone version' and share the full output of the command.

rclone v1.59.0
- os/version: darwin 10.15.7 (64 bit)
- os/kernel: 19.6.0 (x86_64)
- os/type: darwin
- os/arch: amd64
- go/version: go1.18.3
- go/linking: dynamic
- go/tags: cmount

Which cloud storage system are you using? (eg Google Drive)

Backblaze

The command you were trying to run (eg rclone copy /tmp remote:tmp)

sudo rclone sync --fast-list --progress --stats-one-line --transfers 32 --verbose /Volumes/El\ Jaguar/ b2:ElJaguar

The rclone config contents with secrets removed.

[b2]
type = b2
account = account
key = key

A log from the command with the -vv flag

2022-08-01 17:24:48 ERROR : : failed to open directory "": open /Volumes/El Jaguar: operation not permitted
2022-08-01 17:24:48 ERROR : B2 bucket ElJaguar: not deleting files as there were IO errors
2022-08-01 17:24:48 ERROR : B2 bucket ElJaguar: not deleting directories as there were IO errors
2022-08-01 17:24:48 ERROR : Attempt 1/3 failed with 2 errors and: not deleting files as there were IO errors
2022-08-01 17:24:48 ERROR : : failed to open directory "": open /Volumes/El Jaguar: operation not permitted
2022-08-01 17:24:48 ERROR : B2 bucket ElJaguar: not deleting files as there were IO errors
2022-08-01 17:24:48 ERROR : B2 bucket ElJaguar: not deleting directories as there were IO errors
2022-08-01 17:24:48 ERROR : Attempt 2/3 failed with 2 errors and: not deleting files as there were IO errors
2022-08-01 17:24:48 ERROR : : failed to open directory "": open /Volumes/El Jaguar: operation not permitted
2022-08-01 17:24:48 ERROR : B2 bucket ElJaguar: not deleting files as there were IO errors
2022-08-01 17:24:48 ERROR : B2 bucket ElJaguar: not deleting directories as there were IO errors
2022-08-01 17:24:48 ERROR : Attempt 3/3 failed with 2 errors and: not deleting files as there were IO errors
0 B / 0 B, -, 0 B/s, ETA -
2022/08/01 17:24:48 INFO  :           0 B / 0 B, -, 0 B/s, ETA -
2022/08/01 17:24:48 Failed to sync with 2 errors: last error was: not deleting files as there were IO errors

So, I'm running the above command from the terminal. When I pick a file or folder from a folder outside of volumes (on the desktop for example) this works fine, but /Volumes/anything is causing an issue.

I've tried setting permissions on the drive by using chmod -x but I'm not allowed to do that either. I think this is a simple permissions issue but I'm not sure how to get around it... I don't spend much time with shell scripts or command line :frowning:

Sorry if this is a silly post and I appreciate your time.

2

hello and welcome to the forum,

can you post the the entire debug log?

and might be safer to test using something like this, not rclone sync
rclone ls "/Volumes/El Jaguar" -vv --retries=1 --low-level-retries=1

3

Thank you for the quick response.

I have edited the post above to include the rest of the log.

Also, using your command, I get a similar problem (but I like that you can use quotes to avoid the backslash needed for spaces, I didn't know about that so thank you for teaching me).

Here is the output from your command, which differs slightly.

2022/08/01 18:01:18 DEBUG : Creating backend with remote "/Volumes/El Jaguar/"
2022/08/01 18:01:18 DEBUG : Using config file from "/Users/productionroomc/.config/rclone/rclone.conf"
2022/08/01 18:01:18 ERROR : : failed to open directory "": open /Volumes/El Jaguar: operation not permitted
2022/08/01 18:01:18 DEBUG : 4 go routines active
2022/08/01 18:01:18 Failed to ls: failed to open directory "": open /Volumes/El Jaguar: operation not permitted
4

going forward, if you post the entire debug log, not just a snippet that would be helpful.

and from that same command prompt, can you run linux command
ls "/Volumes/El Jaguar"

5

Roger that. The output from that command is:

ls: El Jaguar: Operation not permitted
6

well, does not look like a rclone issue.

perhaps
https://osxdaily.com/2018/10/09/fix-operation-not-permitted-terminal-error-macos/

7

I suspected it was some type of permission error that was coming up when using rclone. I will look into this and get back to you.

Thanks for the help and suggested article!

8

This solved the problem. Thank you so much.

9

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.