Rclone Jottacloud Error

Help and Support
1

What is the problem you are having with rclone?

Not able to connect to Jottacloud from Oracle Cloud VM (Works fine with Google Drive). The error I'm getting from rclone -vv is below.

Run the command 'rclone version' and share the full output of the command.

rclone v1.60.1

  • os/version: ubuntu 22.04 (64 bit)
  • os/kernel: 5.15.0-1022-oracle (aarch64)
  • os/type: linux
  • os/arch: arm64
  • go/version: go1.19.3
  • go/linking: static
  • go/tags: none

Which cloud storage system are you using? (eg Google Drive)

Jottacloud

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone ls jottacloud:

The rclone config contents with secrets removed.

[jottacloud]
type = jottacloud
client_id = jottacli
client_secret = 
tokenURL = https://id.jottacloud.com/auth/realms/jottacloud/protocol/openid-connect/token
token = <removed>
configVersion = 1

A log from the command with the -vv flag

root@immichnew2:~/rclone# rclone ls -vv jottacloud:
2022/11/29 11:07:39 DEBUG : rclone: Version "v1.60.1" starting with parameters ["rclone" "ls" "-vv" "jottacloud:"]
2022/11/29 11:07:39 DEBUG : Creating backend with remote "jottacloud:"
2022/11/29 11:07:39 DEBUG : Using config file from "/root/.config/rclone/rclone.conf"
2022/11/29 11:07:49 DEBUG : pacer: low level retry 1/10 (error Get "https://jfs.jottacloud.com/jfs/63862585e8dbb10133b43518/Jotta/Archive?mode=liststream": read tcp 10.0.0.110:58808->185.179.130.30:443: read: connection reset by peer)
2022/11/29 11:07:49 DEBUG : pacer: Rate limited, increasing sleep to 20ms
2

That looks like a firewall/proxy/networking type error. Anything in between that could be blocking it?

3

@Animosity022 I was thinking that as well - Oracle Cloud does have firewall/ingress where I need to open ports to services that I want to host on the VM but I've never had an issue going outbound from the VM before, as I mentioned it works OK with google (and one drive as well) without having to mess with any firewall stuff. I did try opening the one port mentioned in the error (58808) in both the oracle ingress settings as well as iptables on the vm itself but it didnt help. I'm not super fluent in either OCI or Linux CLI so thats where I got stuck as far as troubleshooting goes :slight_smile:

4

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