Mount error with web ui

Help and Support
1

STOP and READ USE THIS TEMPLATE NO EXCEPTIONS - By not using this, you waste your time, our time and really hate puppies. Please remove these two lines and that will confirm you have read them.

What is the problem you are having with rclone?

Hello everyone. My name is Daniel, and I'm from Argentina. I have a question about a problem creating a mount point.

I installed rclone-webui on docker, and was able to successfully setup Dropbox, Google drive, mega and onedrive.

using the web interface I try to create mount points but I can't.

This is my docker compose

services:
  rclone-webui:
    image: rclone/rclone:latest
    container_name: rclone-webui
    user: "1000:1000"
    ports:
      - "5670:5670"
    cap_add:  
      - SYS_ADMIN
    volumes:
      - /home/daniel/docker/syncro/rclone/config:/config/rclone
      - /home/daniel/docker/syncro/rclone/data:/data:shared
      - /home/daniel/mnt:/mnt
    command: >
      rcd
      --rc-addr=:5670
      --rc-user=admin
      --rc-pass=somepassword
      --rc-web-gui
      --rc-web-gui-update
      --rc-web-gui-no-open-browser
      --log-level=INFO
    restart: unless-stopped
    environment:
      - XDG_CACHE_HOME=/config/rclone/.cache
      - PUID=1000
      - PGID=1000
      - TZ=America/Argentina/Buenos_Aires
    networks:
      - GeneralNetwork
    devices:
      - /dev/fuse

The mount point is /mnt/Dropbox. The directories are created. The permissions are 755.

Run the command 'rclone version' and share the full output of the command.

rclone v1.71.2

  • os/version: alpine 3.22.2 (64 bit)
  • os/kernel: 6.12.38+deb13-amd64 (x86_64)
  • os/type: linux
  • os/arch: amd64
  • go/version: go1.25.3
  • go/linking: static
  • go/tags: none

Which cloud storage system are you using? (eg Google Drive)

Dropbox, Gogle drive

The command you were trying to run (eg rclone copy /tmp remote:tmp)

I'm not using a command. I'm trying to use the web interface.

Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.

[Dropbox]
type = dropbox
token = XXX
[GDrive]
type = drive
scope = drive
token = XXX
team_drive =
[Mega]
type = mega
user = XXX
pass = XXX
[Onedrive]
type = onedrive
token = XXX
drive_id = XXX
drive_type = personal
### Double check the config for sensitive info before posting publicly

A log from the command that you were trying to run with the -vv flag

2025/10/26 00:49:24 NOTICE: No update to Web GUI available.
2025/10/26 00:49:24 NOTICE: Serving Web GUI
2025/10/26 00:49:24 INFO  : Using --user admin --pass XXXX as authenticated user
2025/10/26 00:49:24 NOTICE: Serving remote control on http://[::]:5670/
2025/10/26 00:49:24 NOTICE: Web GUI is not automatically opening browser. Navigate to http://admin:daniel@[::]:5670/?login_token=YWRtaW46ZGFuaWVs
to use.
2025/10/26 00:49:54 NOTICE: mount helper error: fusermount3: could not determine username
2025/10/26 00:49:54 NOTICE: mount FAILED: failed to mount FUSE fs: fusermount: exit status 1
2025/10/26 00:49:54 ERROR : rc: "mount/mount": error: failed to mount FUSE fs: fusermount: exit status 1
2025/10/26 00:51:28 NOTICE: mount helper error: fusermount3: could not determine username
2025/10/26 00:51:28 NOTICE: mount FAILED: failed to mount FUSE fs: fusermount: exit status 1
2025/10/26 00:51:28 ERROR : rc: "mount/mount": error: failed to mount FUSE fs: fusermount: exit status 1
2