Issue mounting using windows service nssm

Help and Support
1

I've been using nssm successfully to create several windows services to mount several rclone remotes. I recently deleted a service to make a small parameter change. When re-installing the service, it installs successfully, but the mount does not work. It will show in my File Explorer, but if I click into it, it will think for a VERY long time, then finally return this I/O Error:
"S:\ is not accessible. The request could not be performed because of an I/O device error."

Running the exact same mount command in the command line works just fine.
This works in cmd:

rclone mount my-remote: s: --config "C:\rclone\rclone.conf" --fuse-flag --VolumePrefix=\SERVER\stuff

Remote will mount alongside other running remotes which were started by nssm.
In NSSM, I'm using the same arguments.

Version:

rclone v1.53.0
- os/arch: windows/amd64
- go version: go1.15

OS: Windows 10

Remote Storage: S3

config:

type = s3
provider = AWS
env_auth = true
region = us-east-2
upload_cutoff = 0

This was working just fine earlier today. I've been troubleshooting for hours! I've tried my old config and various flags / parameters. Please suggest troubleshooting steps.

EDIT:
I just thought of one more thing. Between it working and not working, I did experiment with Web GUI / RCD (without success, that is another story). Not sure if installing Web GUI could have messed with anything?

2

hi,

please provide this.

A log from the command with the -vv flag

Paste  log here
3

The challenge is, I don't know how to get nssm to produce a log, since the Windows Service runs in the background. Is there a way to pipe the log to a file?

4

you can add this to your command. change the actual location of the log file
--log-level=DEBUG --log-file=c:\path\to\local\folder\log.txt

https://rclone.org/docs/#log-file-file
https://rclone.org/docs/#log-level-level

5

Here are the initial logs.

2020/09/04 10:57:38 DEBUG : rclone: Version "v1.53.0" starting with parameters ["C:\\rclone\\rclone.exe" "mount" "my-remote:" "s:" "--config" "C:\\rclone\\rclone.conf" "--fuse-flag" "--VolumePrefix=\\server\\data" "--log-level=DEBUG" "--log-file=c:\\rclone\\log.txt"]
2020/09/04 10:57:38 DEBUG : Creating backend with remote "my-remote:"
2020/09/04 10:57:38 DEBUG : Using config file from "C:\\rclone\\rclone.conf"
2020/09/04 10:57:38 INFO  : S3 root: poll-interval is not supported by this remote
2020/09/04 10:57:38 DEBUG : S3 root: Mounting on "s:"
2020/09/04 10:57:38 DEBUG : S3 root: Mounting with options: ["-o" "fsname=my-remote:" "-o" "subtype=rclone" "-o" "max_readahead=131072" "-o" "attr_timeout=1" "-o" "atomic_o_trunc" "-o" "uid=-1" "-o" "gid=-1" "--FileSystemName=rclone" "-o" "volname=my-remote" "--VolumePrefix=\\server\\data"]
2020/09/04 10:57:38 DEBUG : S3 root: Init: 
2020/09/04 10:57:38 DEBUG : S3 root: >Init: 
2020/09/04 10:57:38 DEBUG : /: Statfs: 
2020/09/04 10:57:38 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Readlink: 
2020/09/04 10:57:38 DEBUG : /: >Readlink: linkPath="", errc=-40
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: Opendir: 
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:57:38 DEBUG : /: Opendir: 
2020/09/04 10:57:38 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:57:38 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:57:38 DEBUG : /: >Opendir: errc=0, fh=0x0
2020/09/04 10:57:38 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:57:38 DEBUG : /: >Opendir: errc=0, fh=0x1
2020/09/04 10:57:38 DEBUG : /: Releasedir: fh=0x0
2020/09/04 10:57:38 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Opendir: 
2020/09/04 10:57:38 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:57:38 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:57:38 DEBUG : /: >Opendir: errc=0, fh=0x0
2020/09/04 10:57:38 DEBUG : /: Releasedir: fh=0x1
2020/09/04 10:57:38 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:57:38 DEBUG : /: Releasedir: fh=0x0
2020/09/04 10:57:38 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: Opendir: 
2020/09/04 10:57:38 DEBUG : /: Opendir: 
2020/09/04 10:57:38 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:57:38 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:57:38 DEBUG : /: >Opendir: errc=0, fh=0x0
2020/09/04 10:57:38 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:57:38 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:57:38 DEBUG : /: >Opendir: errc=0, fh=0x1
2020/09/04 10:57:38 DEBUG : /: Releasedir: fh=0x0
2020/09/04 10:57:38 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:38 DEBUG : /: >Getattr: errc=0
2020/09/04 10:57:38 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:57:38 DEBUG : /: Releasedir: fh=0x1
2020/09/04 10:57:38 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:57:38 DEBUG : /Desktop.ini: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:57:55 DEBUG : /my-bucket/code: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:11 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:11 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:11 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:11 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:11 DEBUG : /: Opendir: 
2020/09/04 10:58:11 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:58:11 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:11 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:11 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:11 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:11 DEBUG : /: Opendir: 
2020/09/04 10:58:11 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:58:20 ERROR : /: Dir.Stat error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:58:20 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:58:20 DEBUG : /: >Opendir: errc=0, fh=0x0
2020/09/04 10:58:20 ERROR : IO error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:58:20 DEBUG : /Desktop.ini: >Getattr: errc=-5
2020/09/04 10:58:20 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:20 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:20 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:20 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:20 DEBUG : /: Opendir: 
2020/09/04 10:58:20 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:58:20 DEBUG : /: >Opendir: errc=0, fh=0x1
2020/09/04 10:58:20 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:58:20 DEBUG : /Desktop.ini: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:20 DEBUG : /: Releasedir: fh=0x0
2020/09/04 10:58:20 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:58:20 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:20 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:20 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:20 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:20 DEBUG : /: Opendir: 
2020/09/04 10:58:20 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:58:41 ERROR : /: Dir.Stat error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:58:41 ERROR : IO error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:58:41 DEBUG : /my-bucket/code: >Getattr: errc=-5
2020/09/04 10:58:41 DEBUG : /: Statfs: 
2020/09/04 10:58:41 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2020/09/04 10:58:41 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:41 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:41 DEBUG : /: Releasedir: fh=0x1
2020/09/04 10:58:41 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:58:41 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:41 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:41 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:41 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:41 DEBUG : /: Opendir: 
2020/09/04 10:58:41 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:58:41 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:58:41 DEBUG : /: >Opendir: errc=0, fh=0x0
2020/09/04 10:58:41 DEBUG : /my-bucket/code: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:41 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:58:41 DEBUG : /: >Opendir: errc=0, fh=0x1
2020/09/04 10:58:41 DEBUG : /: Releasedir: fh=0x0
2020/09/04 10:58:41 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:58:41 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:41 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:41 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:58:41 DEBUG : /: >Getattr: errc=0
2020/09/04 10:58:41 DEBUG : /: Opendir: 
2020/09/04 10:58:41 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:59:02 ERROR : /: Dir.Stat error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:59:02 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:59:02 DEBUG : /: >Opendir: errc=0, fh=0x0
2020/09/04 10:59:02 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:59:02 ERROR : IO error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:59:02 DEBUG : /: >Opendir: errc=0, fh=0x2
2020/09/04 10:59:02 DEBUG : /Desktop.ini: >Getattr: errc=-5
2020/09/04 10:59:02 DEBUG : /: Releasedir: fh=0x1
2020/09/04 10:59:02 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:02 DEBUG : /: >Getattr: errc=0
2020/09/04 10:59:02 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:02 DEBUG : /: >Getattr: errc=0
2020/09/04 10:59:02 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:02 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:59:02 DEBUG : /: Opendir: 
2020/09/04 10:59:02 DEBUG : /: >Getattr: errc=0
2020/09/04 10:59:02 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:59:02 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:02 DEBUG : /desktop.ini: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:02 DEBUG : /: >Getattr: errc=0
2020/09/04 10:59:02 DEBUG : /: Opendir: 
2020/09/04 10:59:02 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx
2020/09/04 10:59:23 ERROR : /: Dir.Stat error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:59:23 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:59:23 DEBUG : /: >Opendir: errc=0, fh=0x1
2020/09/04 10:59:23 DEBUG : /: >OpenFile: fd=/ (r), err=<nil>
2020/09/04 10:59:23 ERROR : IO error: NoCredentialProviders: no valid providers in chain. Deprecated.
	For verbose messaging see aws.Config.CredentialsChainVerboseErrors
2020/09/04 10:59:23 DEBUG : /my-bucket/code: >Getattr: errc=-5
2020/09/04 10:59:23 DEBUG : /: >Opendir: errc=0, fh=0x3
2020/09/04 10:59:23 DEBUG : /: Statfs: 
2020/09/04 10:59:23 DEBUG : /: Statfs: 
2020/09/04 10:59:23 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2020/09/04 10:59:23 DEBUG : /AutoRun.inf: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:23 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:23 DEBUG : /: >Statfs: stat={Bsize:4096 Frsize:4096 Blocks:274877906944 Bfree:274877906944 Bavail:274877906944 Files:1000000000 Ffree:1000000000 Favail:0 Fsid:0 Flag:0 Namemax:255}, errc=0
2020/09/04 10:59:23 DEBUG : /: >Getattr: errc=0
2020/09/04 10:59:23 DEBUG : /my-bucket/code: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:23 DEBUG : /: Releasedir: fh=0x2
2020/09/04 10:59:23 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:59:23 DEBUG : /: Releasedir: fh=0x0
2020/09/04 10:59:23 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:59:23 DEBUG : /: Releasedir: fh=0x1
2020/09/04 10:59:23 DEBUG : /: >Releasedir: errc=0
2020/09/04 10:59:23 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:23 DEBUG : /: >Getattr: errc=0
2020/09/04 10:59:23 DEBUG : /: Getattr: fh=0xFFFFFFFFFFFFFFFF
2020/09/04 10:59:23 DEBUG : /: >Getattr: errc=0
2020/09/04 10:59:23 DEBUG : /: Opendir: 
2020/09/04 10:59:23 DEBUG : /: OpenFile: flags=O_RDONLY, perm=-rwxrwxrwx

I noticed a few mentions of credentials. I'm using "default" i.e. system variables.

I then edited my config file to contain the access key and secret key. It is now working again with no issue.

So it seems when I run from CMD it has no problem reading my Environment Variables and mounting the drive. But when I run the same command through NSSM, it doesn't like it for some reason.

6

about nssm service, what username are you using?

7

Ah, great question and it is all making sense now. It is "Local System account", which would not have access to my User Env. Vars. Woops!

image

8

yes,
i was going to tell you that but i like to give the OP a chance to figure it out for themselves.

2 Likes
9

you can use this to set system variables.

https://ss64.com/nt/setx.html

1 Like
10

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