I can not mount hetzner storage box on windows

Help and Support
1

What is the problem you are having with rclone?

i try mount storage box but i cant :frowning:

Run the command 'rclone version' and share the full output of the command.

rclone v1.61.1

  • os/version: Microsoft Windows 10 Pro 21H2 (64 bit)
  • os/kernel: 10.0.19044.1288 (x86_64)
  • os/type: windows
  • os/arch: amd64
  • go/version: go1.19.4
  • go/linking: static
  • go/tags: cmount

Which cloud storage system are you using? (eg Google Drive)

hetzner storage box

The command you were trying to run (eg rclone copy /tmp remote:tmp)

Paste command here

rclone mount storagebox1: z: --vfs-cache-mode=full

The rclone config contents with secrets removed.

Paste config here

[storagebox1]
type = sftp
host = uxx.your-storagebox.de
user = uxx
port = 23
pass = xx
explicit_tls = true

A log from the command with the -vv flag

Paste  log here

2023/02/09 13:34:52 DEBUG : Creating backend with remote "storagebox1:"
2023/02/09 13:34:52 DEBUG : Using config file from "C:\Users\1\AppData\Roaming\rclone\rclone.conf"
2023/02/09 13:35:08 DEBUG : pacer: low level retry 1/10 (error couldn't connect SSH: dial tcp 65.21.90.88:23: connectex:

2

hello dear friends,
i ordered storagebox from hetzner but i guess its working diffrent. i did not use sftp before.
if you have time can you show me step by step?
please note that i am a very newbie :frowning:

3

i used hetzner storage box with sftp, works fine

  • test using another tool, such as filezilla
  • run rclone lsd storagebox1: -vv and post the full output
  • with storagebox,, make sure you have enabled "External reachability"

and this is my remote

[hetznersbox01_sftp]
type = sftp
host = uxxx.your-storagebox.de
port = 23
user = uxxx
key_file = C:\data\c\combined\hetzner\sharebox01\keys\id_ed25519
md5sum_command = md5 -r
sha1sum_command = sha1 -r
shell_type = unix
4

hello,
i am greatful for your kind help, i copy your config and i paste it like that and i still receive this error. ( i opened External reachability)
command;
rclone mount storagebox1: G: --vfs-cache-mode=full --stats 0.1m --crypt-no-data-encryption --progress --log-level=INFO

2023/02/09 18:22:24 Failed to create file system for "storagebox1:": NewFs: couldn't connect SSH: ssh: handshake failed: ssh: unable to authenticate, attempted methods [none password], no supported methods remain

[storagebox1]
type = sftp
host = uxx.your-storagebox.de
port = 23
user = uxx
pass=xxxxx_JG0iamzWxegTNbFurtdPt4msLpGImouzVoD4xxxxxx
md5sum_command = md5 -r
sha1sum_command = sha1 -r
shell_type = unix

5

by the way i did not generate key file. i geneare password like that;
rclone obscure
https://docs.hetzner.com/robot/storage-box/access/access-ssh-rsync-borg

maybe my problem coming from there ?
how can i generate key file like you?
thank you brother :confused:

6

did you test using filezilla or some other sftp client?

cannot do that. create the remote using rclone config using your storagebox info.

can create the remote using rclone config, then no need to deal with that.

test with rclone lsd, not rclone mount

https://docs.hetzner.com/robot/storage-box/backup-space-ssh-keys/

7

thank you for spending time for me.
i try generate with "rclone config"
i use sftp then i run this command

rclone lsd storagebox1: --stats 0.1m --crypt-no-data-encryption --progress --log-level=INFO

2023/02/09 08:59:29 Failed to create file system for "storagebox1:": couldn't connect to ssh-agent: SSH agent requested, but could not detect Pageant or Windows native SSH agent

8

rclone lsd storagebox1: z: --stats 0.1m --crypt-no-data-encryption --progress -vv
2023/02/09 09:03:34 DEBUG : rclone: Version "v1.61.1" starting with parameters ["rclone" "lsd" "storagebox1:" "z:" "--stats" "0.1m" "--crypt-no-data-encryption" "--progress" "-vv"]
Usage:
rclone lsd remote:path [flags]

i am hopless :frowning:

9

i have asked a few times. have you tested using an easy to use GUI such as filezilla??

cannot see into your machine.
each time you change the config file, have post the redacted config

for testing, keep it simple, no extra flags.

post the full output of rclone lsd storagebox1: -vv

10

please do not angry with me. i did not try filezilla because i did not use it before.
now i guess i have to try that.
please give me some mins.

11

tl;dr - let's keep this simple

  • use rclone config, copy/paste the password, do not use a key file.
  • test using the exact command i shared rclone lsd storagebox1: -vv, no extra flags.

really, not angry :upside_down_face:
please understand i cannot see into your computer.
so posting i try generate with "rclone config" is not very helpful
means that i have to keep asking for basic info, that you should be posting on your own, ok?

just a suggestion, could use any other sftp client
if you do not have experience then never mind about that.

12

hello again;
I'm so glad you didn't get angry :slight_smile:
i installed filezilla that was really easy i connected successly and i sended some small files.Maybe I need to be a little more open to innovation.

C:\Users\Administrator\Desktop\rclone-v1.61.1-windows-amd64>rclone lsd storagebox1: -vv

2023/02/09 09:24:16 DEBUG : rclone: Version "v1.61.1" starting with parameters ["rclone" "lsd" "storagebox1:" "-vv"]
2023/02/09 09:24:16 DEBUG : Creating backend with remote "storagebox1:"
2023/02/09 09:24:16 DEBUG : Using config file from "C:\Users\Administrator\AppData\Roaming\rclone\rclone.conf"
2023/02/09 09:24:16 Failed to create file system for "storagebox1:": couldn't connect to ssh-agent: SSH agent requested, but could not detect Pageant or Windows native SSH agent

i am not sure but i guess i probably geneare my config file wrong or this outputs said us diffrent problem?

13

please re-read my last post and follow the instructions as is.
post the requested info, so i do not have to ask again, thanks.

14

i dont understand what do you mean, if i understand your instructions i have to follow that because i am seeking help here i am right? lol

15

from up above, what is not clear about this?

and

16

okey i did not use key file and i pasted command. okey i will not change it. :slight_smile:
maybe i really spend too much time with this around 48 hours thats why my brain is burning i dont know. lol

17

please, please, please, can you just POST the redacted config file?

18

oh okey i am sorry, i really did not read that. my eyes , my brain... sorry.
this is lastest.
ohh i see my files on there!

C:\Users\Administrator\Desktop\rclone-v1.61.1-windows-amd64>rclone lsd storagebox1: -vv
2023/02/09 10:08:12 DEBUG : rclone: Version "v1.61.1" starting with parameters ["rclone" "lsd" "storagebox1:" "-vv"]
2023/02/09 10:08:12 DEBUG : Creating backend with remote "storagebox1:"
2023/02/09 10:08:12 DEBUG : Using config file from "C:\Users\Administrator\AppData\Roaming\rclone\rclone.conf"
2023/02/09 10:08:12 DEBUG : sftp://uxx@uxx6.your-storagebox.de:23/: New connection xx->xx.21.90.xx:23 to "SSH-2.0-OpenSSH_8.8 FreeBSD-20211221"
2023/02/09 10:08:12 DEBUG : sftp://uxx@uxx.your-storagebox.de:23/: Shell type "unix" from config
2023/02/09 10:08:12 DEBUG : sftp://uxx@uxx.your-storagebox.de:23/: Relative path resolved to "/home"
2023/02/09 10:08:12 DEBUG : sftp://uxx@uxx.your-storagebox.de:23/: Using root directory "/home"
-1 2023-02-08 13:55:02 -1 .zfs
-1 2023-02-09 09:02:49 -1 a
-1 2023-02-09 10:04:36 -1 bb
-1 2023-02-09 10:04:37 -1 bboldest1
-1 2023-02-09 10:04:37 -1 rclone-v1.61.1-windows-amd64
2023/02/09 10:08:12 DEBUG : 11 go routines active
2023/02/09 10:08:12 DEBUG : sftp://u337436@u337436.your-storagebox.de:23/: Closing 1 unused connections

[storagebox1]
type = sftp
host = uxx.your-storagebox.de
user = uxx
port = 23
pass = xx
shell_type = unix

19

i want kiss you!
it works!
it works!

20

i just dont understand how is that work. lol
i probably forget add password or i dont know.
ahahahahhaa