Error: B2-Backblaze Failed to Authenticate - Connection reset by peer

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1

What is the problem you are having with rclone?

Cannot connect at all to B2 from this system. Same config / settings work for other systems.

Run the command 'rclone version' and share the full output of the command.

  • rclone v1.60.1
  • os/version: redhat 7.6 (64 bit)
  • os/kernel: 3.10.0-862.el7.x86_64 (x86_64)
  • os/type: linux
  • os/arch: amd64
  • go/version: go1.19.3
  • go/linking: static
  • go/tags: none

Which cloud storage system are you using? (eg Google Drive)

Backblaze B2

The command you were trying to run (eg rclone copy /tmp remote:tmp)

rclone lsl remote: -vv

The rclone config contents with secrets removed.

[remote]
type = b2
account = XXXX
key = XXXX

A log from the command with the -vv flag

2022/11/21 23:26:26 DEBUG : rclone: Version "v1.60.1" starting with parameters ["rclone" "lsl" "remote:" "-vv"]
2022/11/21 23:26:26 DEBUG : Creating backend with remote "remote:"
Enter configuration password:
password:
2022/11/21 23:26:31 DEBUG : Using config file from "/XXXXXXXXX/rclone.conf"
2022/11/21 23:26:31 DEBUG : pacer: low level retry 1/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:58255->104.153.233.180:443: read: connection reset by peer)
2022/11/21 23:26:31 DEBUG : pacer: Rate limited, increasing sleep to 20ms
2022/11/21 23:26:31 DEBUG : pacer: low level retry 2/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:53512->104.153.233.176:443: read: connection reset by peer)
2022/11/21 23:26:31 DEBUG : pacer: Rate limited, increasing sleep to 40ms
2022/11/21 23:26:31 DEBUG : pacer: low level retry 3/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:58267->104.153.233.180:443: read: connection reset by peer)
2022/11/21 23:26:31 DEBUG : pacer: Rate limited, increasing sleep to 80ms
2022/11/21 23:26:32 DEBUG : pacer: low level retry 4/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:58269->104.153.233.180:443: read: connection reset by peer)
2022/11/21 23:26:32 DEBUG : pacer: Rate limited, increasing sleep to 160ms
2022/11/21 23:26:32 DEBUG : pacer: low level retry 5/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:58275->104.153.233.180:443: read: connection reset by peer)
2022/11/21 23:26:32 DEBUG : pacer: Rate limited, increasing sleep to 320ms
2022/11/21 23:26:32 DEBUG : pacer: low level retry 6/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:58281->104.153.233.180:443: read: connection reset by peer)
2022/11/21 23:26:32 DEBUG : pacer: Rate limited, increasing sleep to 640ms
2022/11/21 23:26:32 DEBUG : pacer: low level retry 7/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:53538->104.153.233.176:443: read: connection reset by peer)
2022/11/21 23:26:32 DEBUG : pacer: Rate limited, increasing sleep to 1.28s
2022/11/21 23:26:33 DEBUG : pacer: low level retry 8/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:49914->206.190.215.15:443: read: connection reset by peer)
2022/11/21 23:26:33 DEBUG : pacer: Rate limited, increasing sleep to 2.56s
2022/11/21 23:26:34 DEBUG : pacer: low level retry 9/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:49936->206.190.215.15:443: read: connection reset by peer)
2022/11/21 23:26:34 DEBUG : pacer: Rate limited, increasing sleep to 5.12s
2022/11/21 23:26:37 DEBUG : pacer: low level retry 10/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.XX.XX.XX:53644->104.153.233.176:443: read: connection reset by peer)
2022/11/21 23:26:37 DEBUG : pacer: Rate limited, increasing sleep to 10.24s
2022/11/21 23:26:37 Failed to create file system for "remote:": failed to authorize account: failed to authenticate: Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": read tcp 10.35.XX.XX:53644->104.153.233.176:443: read: connection reset by peer
1 Like
2

This could be the remote end disconnecting - in which case try again.

Or it could be a local firewall blocking the connection.

3

hello and welcome to the forum,

are you using a vpn or a proxy server?

4

It's in an internal network with a gateway to the outside world. Used a laptop within the same network and rclone worked without issues.

5

ok, this is strange, that you copied the same rclone.conf and still have issues.

fwiw, has happened to me before with a laptop.
that the laptop was using wifi and/or connected to another internet network.

6

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