Daily ACD API limit?

Does anyone know the daily API limit of ACD?

In the last 3 weeks I started having issues. I cannot access any of my files on any of the apps I use ACD on, including their own apps.

I didn’t change anything in the last 2-3 months so it’s a bit strange that it keeps happening…

I did a

rclone.exe -vv --dump-bodies copy “acd:stuff” D:\stuff

and I got:

2017/11/05 22:35:50 DEBUG : <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
2017/11/05 22:35:50 DEBUG : pacer: Rate limited, sleeping for 225.842738ms (1 consecutive low level retries)
2017/11/05 22:35:50 DEBUG : pacer: low level retry 1/10 (error HTTP code 429: “429 Too Many Requests”: response body: “{}”)
2017/11/05 22:35:50 DEBUG : >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
2017/11/05 22:35:50 DEBUG : HTTP REQUEST (req 0xc0422ec400)
2017/11/05 22:35:50 DEBUG : GET /cdproxy/nodes/****/content HTTP/1.1
Host: content-eu.drive.amazonaws.com
User-Agent: rclone/v1.37
Authorization: XXXX
Accept-Encoding: gzip

2017/11/05 22:35:50 DEBUG : >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
2017/11/05 22:35:50 DEBUG : <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
2017/11/05 22:35:50 DEBUG : HTTP RESPONSE (req 0xc0422ec400)
2017/11/05 22:35:50 DEBUG : HTTP/1.1 429 Too Many Requests
Content-Length: 2
Connection: keep-alive
Content-Type: application/json
Date: Sun, 05 Nov 2017 20:35:49 GMT
Server: Amazon-Cloud-Drive
X-Amzn-Requestid: -***-***-***-

Amazon support is of no help, they keep sending me off to amazon.es, since I made my account there, a few years ago, but I don’t speak Spanish well enough to be able to explain my issue…

Any help is appreciated!

I am having the same 429 issues as you are experiencing.

@ncw, does ACD need anything like tpslimit as Gdrive does?

It is probably worth experimenting with tpslimit - as the cloud storage providers grow they put in more and more rate limiting and tpslimit is designed to help with that.

FYI… I limited the tpslimit and the tpslimit burst to 1 and the issue seems to be solved by now.

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@ncw, it just seemed solved. Today it happened again.
It seems that when this happen the access is blocked for a certain time because even if I stop everything the remount the drive the first file a try to access it immediately shows the 429 error.

Do you have any idea what this could be?

€dit: I tried to download files from my ACD using the WebGUI and the official Amazon App but the result is the same. I can’t download any file from my ACD.

Contacted the Amazon Support right now, will report back when I hear from them.

I disabled a lot of things under scheduled tasks in plex and I haven’t had issues since.

I have pihole on the plex server so I could see that plex made 15-20000 DNS queries to amazon servers in a day. Now it does as many as emby.

Still, I had that many queries in the last 3-4 months and there wasn’t an issue. Plus it is really annoying that they limit even their own apps…

What kind of things if I may ask?

Actually, I am already using Emby. Besides some testing I never used Plex.

I’m afraid they won’t tell why exactly this error occurs and yes, blocking their own apps is not very smart imo.

€dit: This seems to be a 24-hours ban. It’s the second time that after 24 hours the ban was lifted.


In my case the cause of the 429 errors seemed to be all the frameart files of Emby.

In the first place I had all these information/files stored in ACD and there were a lot of file requests caused by that.
Now they are stored directly on the server and for now I haven’t had this issue for a week (at least).