Characters in filenames are off when using Synology via SMB

welcome to the forum,

fwiw, i do not use rclone smb remote, instead i always use native os tools.
not sure it will make a difference in your case.

check out my howto guide about rclone and smb.
https://forum.rclone.org/t/how-to-access-smb-samba-with-rclone/42754