What we can do guys it is to call the customer support and scream very loud. We paid for this and quite a lot. It is not professional these people are amateurs they know nothing and are totally incompetents. I am speechless. I am going to call them and to make myself heard out loud god damn it. WTF.
Called them twice already, the frontline guys know NOTHING! They’ve escalated my issue twice now and have told me that “it might take 3-5 working days” for them to get back to me
I will also charge them the cost of the international call from the Netherlands since these pathetic idiots dont even have a customer support in Europe ! I hope Google (that is a proper company and offers a professional service) will put a low cost unlimited storage offer for gdrive and then bye bye Amazshit
It’s better to call the support line because the email takes a day or two for a response to come through. You can call the US for free using Hangouts Voice Dialer. That’s what I use when I call Amazon.
FWIW, I called ACD support and spoke with a representative who was a joy to converse with. She looked into the issue, reassured me that there was no problem with my account or anything on their end, and pointed me to this thread. There’s no reason for anyone to be angry. Things break. ACD and Rclone are both fantastic tools which work nearly all the time. This will pass.
I called Amazon to complain/get help. They pointed out that the web interface works OK … so I’m using that for now.
Having to follow up and fix files with errors later might be an extra hassle, but once rclone is working again, it should be able to make short work of that particular problem.