4K Streaming Help

Help and Support
25

@antigravity, I would start with the config detailed in this post Recommended Google Drive and Plex Mount Settings

I have some follow-up questions:

  1. Network questions: Are the clients to your plex server on the same physical network? Are all clients connected via gigabit to your plex server? What is the connection spec from your plex server to cloud storage?
  2. Playback questions: Are you clients configured to play at full quality? Are you transcoding the 4K files to some a lower quality? Are your clients able to Direct Play or Direct Stream? What kind of clients are connecting? (Apple TV, Roku, web, etc.)