What is the problem you are having with rclone?
I'm trying to copy files from Egnyte to a Google Shared Drive. The transfer completed, but over 80 files failed with the error "failed to open source object: 404 Not Found."
After checking the logs, I noticed all the failed files had the hashtag (#) symbol in their names. To test this, I created two files—one with a # and one without. The file without the # migrated successfully, but the one with the # failed.
Run the command 'rclone version' and share the full output of the command.
rclone v1.68.1
- os/version: Microsoft Windows Server 2022 Standard Evaluation 21H2 (64 bit)
- os/kernel: 10.0.20348.2582 (x86_64)
- os/type: windows
- os/arch: amd64
- go/version: go1.23.1
- go/linking: static
- go/tags: cmount
Which cloud storage system are you using? (eg Google Drive)
Egnyte to Google Drive
The command you were trying to run (eg rclone copy /tmp remote:tmp)
rclone copy egnyte:/Private beale: --progress --log-file=test2.txt
Please run 'rclone config redacted' and share the full output. If you get command not found, please make sure to update rclone.
[egnyte]
type = webdav
url = https://**REDACTED**.egnyte.com/webdav/
vendor = sharepoint-ntlm
user = XXX
pass = XXX
[beale]
type = drive
client_id = XXX
client_secret = XXX
scope = drive
token = XXX
team_drive = XXX
root_folder_id =
A log from the command that you were trying to run with the -vv flag
2024/10/22 15:08:34 DEBUG : rclone: Version "v1.68.1" starting with parameters ["rclone" "copy" "egnyte:/Private" "beale:" "--progress" "--log-file=test6.txt" "-vv"]
2024/10/22 15:08:34 DEBUG : Creating backend with remote "egnyte:/Private"
2024/10/22 15:08:34 DEBUG : Using config file from "C:\\Users\\Administrator\\AppData\\Roaming\\rclone\\rclone.conf"
2024/10/22 15:08:34 DEBUG : found headers:
2024/10/22 15:08:34 DEBUG : fs cache: renaming cache item "egnyte:/Private" to be canonical "egnyte:Private"
2024/10/22 15:08:34 DEBUG : Creating backend with remote "beale:"
2024/10/22 15:08:34 DEBUG : Added delayed dir = "david", newDst=david
2024/10/22 15:08:34 DEBUG : Added delayed dir = "david/Drafts", newDst=<nil>
2024/10/22 15:08:34 DEBUG : david/Test #1.docx: Need to transfer - File not found at Destination
2024/10/22 15:08:34 DEBUG : david/Test 4.docx: Need to transfer - File not found at Destination
2024/10/22 15:08:35 DEBUG : Google drive root '': Waiting for checks to finish
2024/10/22 15:08:35 DEBUG : Google drive root '': Waiting for transfers to finish
2024/10/22 15:08:35 ERROR : david/Test #1.docx: Failed to copy: failed to open source object: 404 Not Found
2024/10/22 15:08:36 INFO : david/Test 4.docx: Copied (new)
2024/10/22 15:08:37 INFO : david: Set directory modification time (using SetModTime)
2024/10/22 15:08:37 ERROR : Attempt 1/3 failed with 1 errors and: failed to open source object: 404 Not Found
2024/10/22 15:08:37 DEBUG : Added delayed dir = "david", newDst=david
2024/10/22 15:08:38 DEBUG : Added delayed dir = "david/Drafts", newDst=<nil>
2024/10/22 15:08:38 DEBUG : david/Test #1.docx: Need to transfer - File not found at Destination
2024/10/22 15:08:38 DEBUG : david/Test 4.docx: Sizes identical
2024/10/22 15:08:38 DEBUG : david/Test 4.docx: Unchanged skipping
2024/10/22 15:08:38 DEBUG : Google drive root '': Waiting for checks to finish
2024/10/22 15:08:38 DEBUG : Google drive root '': Waiting for transfers to finish
2024/10/22 15:08:38 ERROR : david/Test #1.docx: Failed to copy: failed to open source object: 404 Not Found
2024/10/22 15:08:40 INFO : david: Set directory modification time (using SetModTime)
2024/10/22 15:08:40 ERROR : Attempt 2/3 failed with 1 errors and: failed to open source object: 404 Not Found
2024/10/22 15:08:40 DEBUG : Added delayed dir = "david", newDst=david
2024/10/22 15:08:40 DEBUG : Added delayed dir = "david/Drafts", newDst=<nil>
2024/10/22 15:08:40 DEBUG : david/Test #1.docx: Need to transfer - File not found at Destination
2024/10/22 15:08:40 DEBUG : david/Test 4.docx: Sizes identical
2024/10/22 15:08:40 DEBUG : david/Test 4.docx: Unchanged skipping
2024/10/22 15:08:40 DEBUG : Google drive root '': Waiting for checks to finish
2024/10/22 15:08:40 DEBUG : Google drive root '': Waiting for transfers to finish
2024/10/22 15:08:40 ERROR : david/Test #1.docx: Failed to copy: failed to open source object: 404 Not Found
2024/10/22 15:08:41 INFO : david: Set directory modification time (using SetModTime)
2024/10/22 15:08:41 ERROR : Attempt 3/3 failed with 1 errors and: failed to open source object: 404 Not Found
2024/10/22 15:08:41 INFO :
Transferred: 9.427 KiB / 9.427 KiB, 100%, 1.570 KiB/s, ETA 0s
Errors: 1 (retrying may help)
Checks: 2 / 2, 100%
Transferred: 1 / 1, 100%
Elapsed time: 7.6s
2024/10/22 15:08:41 DEBUG : 9 go routines active
2024/10/22 15:08:41 NOTICE: Failed to copy: failed to open source object: 404 Not Found